ROLES OF EMPLOYEE
Whereas EMPLOYER is involved with Health Insurance and Medicare Supplement Telemarketing and recruits Call Center Agents ,EMPLOYEE will be Working to create and Provide Call Center Solutions including Outbound Calling VICI Dialer, Configuring Agent softphones with the Dialer and Integrating Voip Calling Minutes with the Dialer for Optimum Outbound Calling Conditions.
EMPLOYEE may be required to train agents how to do a 3 Way Call Transfer using the Dialer and Give them VICI Dialer Login Credentials for Agent Login to Vici Dialer
EMPLOYER will provide Dedicated Server, Voip Minutes providers as requested by EMPLOYEE for his work. EMPLOYEE will access the Server for the EMPLOYER’S Business Purposes Only and with his Permission in written.
EMPLOYEE will have a working Time from 9am EST or earlier to 5pm EST from Monday to Saturday every week ensuring Uninterrupted Outbound Calling for Telemarketing Agents Recruited by the Employer. Under Emergency Conditions EMPLOYEE can take a break with written notification
EMPLOYEE will upload Leads OR Telemarketing Lists provided by EMPLOYER into the Dialer and segregating them as per Time Zones in the United States. Telemarketing Lists being Confidential information cannot be used by EMPLOYEE for any other Purpose other than using for Telemarketing By EMPLOYER’S Agents and will never share such Databases with anybody within the [login to view URL] will also never Ping or Access the Server without Permission from the EMPLOYER Remotely unless authorized in written documentations. If Found doing so EMPLOYER May Terminate the Agreement and Initiate Legal Criminal Proceedings during and after Termination of the Contract.
EMPLOYEE will create Dynamic Caller IDs or AC-CID using the Server or Dialer settings making sure Most calls are reached out to Customers and don’t go to automated Voicemails.
EMPLOYEE will make sure No Call Drops during Outbound Calling or Live Transfer with Customer to EMPLOYEE’S CallCenter in the United States or Latency in Calls or No Automated Voicemails and the smooth running of the Dialer during the Entire Time of the Calling hours between 9am EST to 6pm EST or as decided by the EMPLOYER.
EMPLOYEE will get a Monthly salary of 250 on the 30th day of the Date of Recruitment which is at . Salary will be increased after 6 months based on performance.
14 freelancers are bidding on average $562 for this job
Hi I will be happy to help you with your project with experience in inbound and Outbound customer service and chat operations Kindly send me a manual message as we are not able to speak to a client
Hi Mahendra From India, I had a rich Market Experience in sales and Marketing as well as telemarketing. I can Dedicate the Quality Time as per your requirements and definitely able to give the good Results.