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8 hrs VICI Dial support Required

ROLES OF EMPLOYEE

Whereas EMPLOYER is involved with Health Insurance and Medicare Supplement Telemarketing and recruits Call Center Agents ,EMPLOYEE will be Working to create and Provide Call Center Solutions including Outbound Calling VICI Dialer, Configuring Agent softphones with the Dialer and Integrating Voip Calling Minutes with the Dialer for Optimum Outbound Calling Conditions.

EMPLOYEE may be required to train agents how to do a 3 Way Call Transfer using the Dialer and Give them VICI Dialer Login Credentials for Agent Login to Vici Dialer

EMPLOYER will provide Dedicated Server, Voip Minutes providers as requested by EMPLOYEE for his work. EMPLOYEE will access the Server for the EMPLOYER’S Business Purposes Only and with his Permission in written.

EMPLOYEE will have a working Time from 9am EST or earlier to 5pm EST from Monday to Saturday every week ensuring Uninterrupted Outbound Calling for Telemarketing Agents Recruited by the Employer. Under Emergency Conditions EMPLOYEE can take a break with written notification

EMPLOYEE will upload Leads OR Telemarketing Lists provided by EMPLOYER into the Dialer and segregating them as per Time Zones in the United States. Telemarketing Lists being Confidential information cannot be used by EMPLOYEE for any other Purpose other than using for Telemarketing By EMPLOYER’S Agents and will never share such Databases with anybody within the [login to view URL] will also never Ping or Access the Server without Permission from the EMPLOYER Remotely unless authorized in written documentations. If Found doing so EMPLOYER May Terminate the Agreement and Initiate Legal Criminal Proceedings during and after Termination of the Contract.

EMPLOYEE will create Dynamic Caller IDs or AC-CID using the Server or Dialer settings making sure Most calls are reached out to Customers and don’t go to automated Voicemails.

EMPLOYEE will make sure No Call Drops during Outbound Calling or Live Transfer with Customer to EMPLOYEE’S CallCenter in the United States or Latency in Calls or No Automated Voicemails and the smooth running of the Dialer during the Entire Time of the Calling hours between 9am EST to 6pm EST or as decided by the EMPLOYER.

COMPENSATION

EMPLOYEE will get a Monthly salary of 250 on the 30th day of the Date of Recruitment which is at . Salary will be increased after 6 months based on performance.

Skills: Asterisk PBX, Customer Support, Sales, Telemarketing, VoIP

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About the Employer:
( 0 reviews ) Sarasota, United States

Project ID: #17031141

14 freelancers are bidding on average $562 for this job

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iKcon

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audigomez21

Hello my name is Audi, I can help you with the project, I have more than 5 years of experience working with vicidial and call center solutions. I have a team of 3 people at my disposal that are available at any time More

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shenna05

I am a home-based agent located in the Philippines. I possess exceptional management skills since I have been in the industry for more than 7 years. I am a former Operation Manager for 4 years in a small sized call ce More

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nktmfreelancer

Hi I will be happy to help you with your project with experience in inbound and Outbound customer service and chat operations Kindly send me a manual message as we are not able to speak to a client

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saadhussain193

I am an experience customer service representative with an experience of 3 three years as team lead. I know how to handle complex, frustrated and angry customer. Relevant Skills and Experience I can assist you in Cust More

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DealistManager

[login to view URL] WE OFFER: Telemarketing Tech & customer support E-mail and chat support Business process as a service Survey Quality control service Advertisin More

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dexterapeiron

We are a call center company with Agents ready to dial the account our Agents also have Healthcare transfer experience

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sandeshpandhre

Hi Mahendra From India, I had a rich Market Experience in sales and Marketing as well as telemarketing. I can Dedicate the Quality Time as per your requirements and definitely able to give the good Results.

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jabberingcloud

Hi Team we have allready this type of project you can contact me and complete this project in minimum time. Thank's Umesh Kumar

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