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Need a Phone, Chat, and email support agent in {English}

About us:

We are a small U.S. based Sneaker care business. We offer cleaning and restoration services for sneakers. We are seeking a talented freelancer to manage our communication across all of our communication channels. Task will include but not limited to:

Daily and weekly meetings

Provide order updates

Recommend services

Inbound and outbound sales calls

Resolve customer issues

Project overview:

We're looking for an experienced customer support agent to provide professional and friendly service through our phone, email, and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

This project requires:

- Customer support experience in a fast-paced environment

- Fluent writing skills in English

- Ideal candidate should be familiar with help desk software experience with Zendesk preferred.

In your proposal, please share a brief summary of your experience.

Skills: Sales, Customer Support, Customer Service, Customer Retention, Phone Support

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About the Employer:
( 18 reviews ) St Louis, United States

Project ID: #29386670

68 freelancers are bidding on average $6/hour for this job

(44 Reviews)
6.9
(7 Reviews)
6.2
eriasimba

Allow me to bring my excellent organizational , data entry and communication abilities to deliver high-quality service as your support agent. I have a portfolio to which I have applied my mind and effort to perform in More

$5 USD / hour
(1 Review)
5.5
ivanromhel09

Hi! I am writing to express my interest for the job you offered. I am proficient in doing live chats and emails, call handling, doing administrative tasks, collecting/processing data and more. I have 3 years overall e More

$3 USD / hour
(5 Reviews)
5.0
FaizaBilal

Hello, Please review my profile as i have relevant skills and experience as Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling and Live chat via Zendesk, More

$5 USD / hour
(24 Reviews)
5.1
emmanuelolapade2

Hello, I am a Polished, professional customer service rep offering: • Proven experience providing customer support in busy call center environments for public utility and insurance industry employers. • An unwaver More

$6 USD / hour
(4 Reviews)
4.5
(4 Reviews)
4.5
outsource2ph

Dear Hiring Manager, In response to your job posting, I would like to send a proposal for your job requirements. I believe that I am capable of providing you the service that you need. Let me introduce to myself brie More

$5 USD / hour
(3 Reviews)
4.4
malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a proficient and cre More

$10 USD / hour
(7 Reviews)
4.0
samjohnyb4u

Customer service over phone, email and chat is my forte as I've been doing this for over 13 years. Empathy is key for me and I am loving and someone who is hard working who aspires to resolve customer queries at any co More

$8 USD / hour
(7 Reviews)
3.7
smith1989

Resume Link:- [login to view URL] Dear Sir / Mam, In relation to the job post, I Pratik Saraogi consider myself to be an ideal candidate for the position. I understand the job profile and would like to mention that I More

$8 USD / hour
(3 Reviews)
3.4
vyasravikumar

I understood your project requirements and would like to mention that I have been associated with sales for four years. I have explored many verticals like sales, relationship building, cold calling, lead generation, a More

$5 USD / hour
(1 Review)
1.9
PaulaMPosse

Hello, my name is Paula and I am very interested in work with you. I am an engineer with experience in project management and in online projects. I have plenty experience as freelance, I have worked as virtual assistan More

$8 USD / hour
(2 Reviews)
2.4
rushabhmarthak

Hello, I will be your customer support assistant and handle inbound phone calls, chat, and emails. I have more than 8 years in providing chat support, phone support, technical support, telemarketing services, and per More

$6 USD / hour
(1 Review)
1.8
(1 Review)
0.9
kathehurta

I possess a wide range of knowledge and expertise that will allow me to contribute towards the success of your company. I have a Bachelor's degree in English and I'm a native Spanish speaker. I can adjust easily to any More

$7 USD / hour
(1 Review)
0.4
Splinter99

Hope My Words Finds You Well I Did Read Your Project And Confident That I can Be Good Fit For It Since I Have More Than 5 Years Experience As Customer Service And Technical Support For 2 Years. Message Me And Lets Di More

$6 USD / hour
(0 Reviews)
0.0
advertiserst

I’m a Business Analyst and a product owner at a top bank in Australia. Please award the work I shall ensure that you get the best quality.

$2 USD / hour
(0 Reviews)
0.0
pallavichauhan03

Hello, I have worked as L1/L2 customer support (chat,email,call). I can handle tickets very effectively and efficiently. I am good at quick resolution to problems and customer satisfaction from my past experience i thi More

$3 USD / hour
(0 Reviews)
0.0
iliruseini55

Hi there. We are an outsourcing company, we have trained people who have excellent English. We have people who are great with communication skills, Advanced skill with MS Excel etc. We can schedule a meeting and we ca More

$7 USD / hour
(0 Reviews)
0.0