We currently have 4 user on the Professional version of Salesforce.
For renewal we manually send customers renewal notices 8 weeks before their support expires. Then at 4 weeks we send another one, then 2 weeks we send another one, then day of expire we send a notice. This is all done manually.
We would like to automate this process.
10 freelancers are bidding on average $840 for this job
Salesforce has the capability of doing these reminders. I know of a couple different ways to do this depending on how you have your customers entered into Salesforce. I can help you with this.