SAP BI CR and Support Services

This is a full time project for 6 months ON-SITE in Malaysia. Please apply if you are from Malaysia, Singapore, Indonesia or Brunei and familiar with Malay Language.

We have been awarded to implement entire BI Operations system for a large energy company in Indonesia. Our team of 6 requires external support from SAP BI (Business Intelligence) Consultants. We are looking for 8 people in total with at least 8 years experience in SAP BO (Business Objects - front end) and SAP BW (Business Warehouse - back end).

After 6 months, the contract will be extended to 2 years depending on the performance.


Production Support

For production support the consultants are responsible for carrying out the defect rectifications to solve BI problems in the production system

• Helpdesk

• Functional support

• Technical support

• Incident management

• Problem management

• System Health monitoring

• Configuration and patch management

• Routine maintenance and monitoring

• Customization support – CRs / enhancements (3-5 days effort)

• Documentations (Filing, Versioning)

• Standby on Weekends and liaise with respective other parties such as Basis during Server Down incidents – verification on server up and getting the system running smoothly.

• Identifying the causes of any issues and providing a preventive action.

• Monitoring Process Chain

Change Request (CR)

For CR, the following activities will be performed where required.

• Requirement Study

• Functional Design Specifications for BO and BW

• BO Development

• Technical Specifications for BO and ETL Development

• System Configuration (BW & BO)

• BW/ETL Development

• Testing – Unit Testing, System Integration Testing (User Acceptance Test will be performed by user)

• Assisting support team on complex issues

• End User Training – if required

Skills: SAP

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About the Employer:
( 0 reviews ) Kuala Lumpur, Malaysia

Project ID: #18863381

6 freelancers are bidding on average $39/hour for this job


Hello, I have work permit for France, I think it can easily be converted to work in Malaysia. Please check my profile to know more about my habilities on ETL. Sincerely Maurice

$50 USD / hour
(0 Reviews)

Hello, We have gone through your project details but we need more clarification, however we primarily understand that you are looking for an SAP Developer for SAP Applications. We are the SAP Consultancy company More

$44 USD / hour
(0 Reviews)

I have 10+ years of SAP ABAP and SAP FIORI experience and a strong domain knowledge in SD MM FI HR WM PP etc. I know Sap system technically in and out.I'm working for many clients as independent freelancer. I have w More

$25 USD / hour
(0 Reviews)

i have a total experience of 6 years i worked with big projects i have a good experience for communicate with business users . i have a good experience with giving training to business users . i was responsible on More

$44 USD / hour
(0 Reviews)

- Certified As SAP BW Consultant - Indonesian with valid RP-T Holder (No need to apply Employment Pass in Malaysia) - Have experiences in big oil company (4 years in Upstream business and 9 years in Downstream busine More

$35 USD / hour
(0 Reviews)

Hi, I am a programmer from Indonesia. I have around 6 years experience as a software developer. and now focus on freelance. I also master the requirements you need. I hope to work with you.

$38 USD / hour
(0 Reviews)