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Help to send metrics from ServiceNow to REST webservice

We would like some help to configure a servicenow developer instance to be able to send some metrics to a REST webservice publicly available on the Internet.

We would like to schedule the calculation of a metric such as "% of open incidents of category X within SLA" and send it to our webservice. We need to have it properly documented so we can inform our customer how to replicate it in their ServiceNow instance.

Skills: ServiceNow

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About the Employer:
( 287 reviews ) Santiago de Compostela, Spain

Project ID: #26545050

Awarded to:

Teju5495

I have been working on ServiceNow since 5 years, worked on all type of work in SNOW like customization as per client requirement, ITIL, ITSM, integration, cloud provisioning, Service Portal etc. # ServiceNow:- I hav More

$42 USD / hour
(3 Reviews)
3.1

3 freelancers are bidding on average $37/hour for this job

Avi1105

Hi, I am Certified Servicenow developer with more than five years of experience in ITSM, ITBM (Project and Time management), CSM modules and having rich experience in Service catalogs, workflows, flows, Reports and Da More

$40 USD / hour
(1 Review)
2.8
rameshk19

Hi, From what I understand, you don't need a metric for this. Metric is used to calculate duration and in this case, you need a report. You can either publish the report and share the url or schedule the report and ema More

$30 USD / hour
(0 Reviews)
0.0