Customer Service Specialist (Chat & Email) with SHOPIFY Background
$15-25 USD / hour
Job Details:
• Organization of Files and Documentation
• Providing Customer Service Support and Coordination on different platforms such as Social Media Pages and via Website
• CRM Management specifically through Shopify
• Collaborate with the client to ensure that the client is delighted with our services through timely and effective communication, delivery on deadlines, and stellar administrative and Back-End Support
• Develop and maintain positive working relationships with the client to ensure 100% client satisfaction
Qualifications:
• Must have 2-3 years working from home
• Possess good customer /client service skills on different platforms (e.g., Email and Chat)
• A tech-savvy and someone who is comfortable managing different CRMs and Technical Tools applicable for the business (e.g., Google Products and Shopify)
• Capacity and commitment to work 20 hours a week or more supporting clients following HST Timezone
• Preferably someone that is Very Proactive, Patient, and Always Willing to Learn
• Ability to communicate clearly and professionally in English, both orally and in writing
• Experience in developing strong remote team relationships based on trust, accountability, integrity, and sharing of best practices
• Passionate and Displays a Strong Work Ethic
• Self Starter and someone who is into learning
• EXTREMELY organized, INCREDIBLY calm under pressure, and always Professional
Project ID: #31880419
About the project
61 freelancers are bidding on average $20/hour for this job
Hello there. Thanks for posting this job. I have more than 5 years of experience working as a VA for many successful international SHOPIFY stores and I can be handy with the following: * Answering emails/chats effect More
Hello there! I am well rounded in the administrative department and readily available to work. Fully versed in fluent English Language, Microsoft office, fabulous customer service and a flexible schedule. I am avai More
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I do have previous exper More
Hi I have read your requirements and I can assist you in this work. I have done similar projects. I have experience in internet research and MS office. I have experience in customer service both voice and non voice. I More
Greetings, Hope you are doing great today! I believe you are looking for a Marketing Expert for your business. I can assist you with your marketing. I am an experienced marketing manager having an MBA from Staffordshi More
I am passionate about my work because I love what I do, I have a steady source of motivation that drives me to do my best. I am a computer literate and I can do any Microsoft working jobs such as word, excel, and power More
Hi, I have all the desired skills and experience for the announced job. I am reinsurance specialist, which works remotely with the partners all over the world via email correspondence and via telecalls. Ready to sta More
I am very good at data entry. I can do data entry work very well. So please give this work to me. You sure will be happy with my work.
I am a computer expert and software developer completed my graduation in BCA BACHELOR OF COMPUTER APPLICATION .
I am the best candidate for this job as i posess experience in customer service relation with skills in microsoft office suite such as word, excel, powerpoint, outlook mail, Teams, also am skilled in ensuring customer More
Hi, I am experience with 12 + Yrs of work capabilities. I will need some assistance to this task, but once i have hands on experience will able to give 100% to it. Regards VS 9833916280
Heyy , i m willing to do this work with my professional interests .. nd i ll male sure u ll be happy with my work
***** Hi, I have read your project. ***** I am Full-stack developer having 6+ years of experience. I am skillful at WordPress, Plugin, shopify, ecommerce, MySQL, customer support, chatbot. Also, my power of persuadin More
Hello, I consider myself the perfect candidate for your job, thanks to my experience, quality and determination. I have good experience and knowledge in the following fields: ✓ E-commerce -`Amazon, Shopify, Aliexpres More
Greetings! Hop you are doing great. I have read your description and i`m best for this job. I have 2 years of experience with Compliance and Customer Services Officer Ecommerce Platforms: • Responded to customer web More
I have a total of 6 years work experience in this field and am confident that I am a good fit for the vacancy. My present position has taught me the importance of clear communication and customer service over the phon More