Please find attached, a PowerPoint slide deck presentation with screenshots, that describes my requirement in detail. I will not be making any additions or deletions to the requirement, as the project starts or nears completion.
The attachment is about the online (Office365) SharePoint portal-integrated Shift Management System (SMS) – to be developed in DoNet, and ASP front-end, with a SQL server back-end, and packaged for the production environment.
This system is especially useful, because;
1. The Help Desk is virtualized, even though it may give the impression that it is a “single, one-stop, & centralized shop, ” when actually, they are in geographically disparate locations (on-site, and off-shore), and cater to the “follow-the-sun” model of support, as it is in our case, where we are not in a face-to-face, one-on-one situation for updating each other with follow-ups, or the next shift’s duties, and;
2. Even within our one location, the Help Desk has none, or minimal overlap between shifts, where shift workers do not have time to pass on the updates on follow-ups to be done, to their peers in the next shift, as we do not share the same computer systems of the previous or next shift in our case. They are planning to split our team into two, with half doing the early afternoon shift, and the other doing the late night shift, with only 30 minutes of overlap.
However, for demonstration purposes, can we have the back-end, temporarily, on a cloud-based MySQL v. [url removed, login to view] database , ([url removed, login to view]), which has a capacity of 400 mB ? This sandbox / test environment is only for demo purposes.
For this sample test environment, the site location details and credentials for the back-end are;
[url removed, login to view] (DB HOST NAME - [url removed, login to view])
(Please keep the current DATABASE called cricskipper separately, and create as many of your own for the SMS.
DATA BASE Username - cricskipper
PW - s@ur@bh16
I need to demo this prototype to get them to implement it.
So, as the requirements are already setup, as per the PowerPoint presentation, and the project has to be finished within 3 business days. So, as my requirements are already setup, we can begin work straight away.
Please let me know if you have any questions. You can contact ME at 99 76 455 729.