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Adhoc Tech Support

We are an MSP that is looking for a person/s who can assist with desktop support on an ad-hoc basis.

Must have a desktop support background with solid Microsoft skills.

GENERAL DESCRIPTION

• Provide online technical assistance to users reported IT issue/problems.

• Support and rectification is provided by the use of online chat and remote access tools.

• Installation of Applications on clients computer and servers remotely.

• Technologies supported – Desktops, servers, routers, switches and printers.

• Must be able to work as a remote worker.

WORK EXPERIENCE REQUIREMENTS

• Two or more year’s experience with online helpdesk support

• Documented remote support, online chat and helpdesk system experience

• Experience with Microsoft Operating Systems – Win 7, 8, 10 / Server 2003 – 2012

• Complex fault finding skills (Application / Hardware)

• Cisco / Netgear /Desktop / Server hardware skills at an advance level

• RMM, Remote Access tools (VNC/Techinline and TeamVeiwer)

• Must have experience with MS SI Autorun and Process Explorer / System Explorer / Hwifo Apps

EDUCATION REQUIREMENTS

• Microsoft training including MS Academy certs

• Good command of English language – Written / Spoken

Skills: Customer Support, Microsoft, System Admin, Windows Desktop

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About the Employer:
( 7 reviews ) San Remo, Australia

Project ID: #18830624

22 freelancers are bidding on average $10/hour for this job

KulfiSoftwares

Expert at doing repetitive things and specialize in doing them accurately !! I can quickly and accurately assist with desktop support and Provide online technical assistance with attention to detail. ZERO ERROR GUA More

$12 AUD / hour
(2 Reviews)
4.0
zahranahamed

I have experience in working in an MSP environment, I have worked on Ncentral, Connectwise automate and have experience in ticketing

$10 AUD / hour
(3 Reviews)
2.9
alfreddende

I am well suited for the requirements of this project as I have customer support experience and hands on experience with networking and configuring devices such as cisco router, switches and wireless devices. I have im More

$8 AUD / hour
(1 Review)
1.8
AlbertMassoud

Hello, I have a pervious experience in working as a Remote IT Support at zuuTech. [login to view URL] Relevant Skills and Experience: MS Windows Antivirus Backup Exchange Server WiFi solution More

$13 AUD / hour
(1 Review)
0.6
arielvillasan19

I am writing to formally express my intention to apply for the position as a Technical Support Agent.. A highly motivated individual with strong team-player skills developed through work. Get on well with people at al More

$8 AUD / hour
(0 Reviews)
0.0
washu1975

Hi, Hope you are doing great. I am very interested in working for your company. I have outlined my experiences working for different companies on my profile, but I would love to talk more about it given the oppor More

$10 AUD / hour
(0 Reviews)
0.0
$11 AUD / hour
(0 Reviews)
0.0
mna569b382fc85fc

im Work on root causes with permanent solution not on temporary solutions

$11 AUD / hour
(0 Reviews)
0.0
MarwaGhareeb

Dear Sir, Hope my message finds you well. I am an experienced System Engineer, worked in the field of technical support, windows server and Active Directory administration and support for over 4 years... My experi More

$12 AUD / hour
(0 Reviews)
0.0
kimirvincpe

Im currently working as Technical Support Engineer and the work is almost the same. It will help me grow more on my chosen field if you pick me for this. Thanks!

$13 AUD / hour
(0 Reviews)
0.0
VictorLopezS

I've worked during 12 years in similar position, I'm have enough skill to be your best choice ITIL CERTIFIED and vMware VCA.

$11 AUD / hour
(0 Reviews)
0.0
umeraziz0101

To be a part of a company that will offer career growth opportunities that enhances my skills. I will strive hard to be a great asset to the company performing my job to the best of my ability and consequently meet the More

$14 AUD / hour
(0 Reviews)
0.0
vinod905

Hi Team, I am having close to 16 years of work experience in IT field I worked with big IT giant like Accenture, IBM, CSE and ITC InfoTech my profile is the best suits for this role as I am having same work experien More

$12 AUD / hour
(0 Reviews)
0.0
dhawhyne

I am Microsoft Certified Professional (MCP) and (MCSA) with experience in server and network infrastructures across multiple platforms of windows, linux and mac. I believe I have the qualifications that you need.

$12 AUD / hour
(0 Reviews)
0.0
Heco

I'm interested in this position and defintely have necessary experience,I have been working with computers over 8 years and know how-to fix almost all issue related to software or OS (Windows-Linux).I have privately f More

$8 AUD / hour
(0 Reviews)
0.0
mithundeb

Sir, I have 7 yrs of experience in IT Infrastructure. Please let me serve you. I will do my best. I have in depth knowledge and hands-on experience in system , network & security domains. Thanks.

$8 AUD / hour
(0 Reviews)
0.0
ENTCALLS

We at ENT Calls have an excellent record of Customer Service. Our team is highly experienced in dealing with customers daily and providing them with solutions. Our mission is to make your business grown and only then w More

$10 AUD / hour
(0 Reviews)
0.0
rachidon04

Hello! I'm An IT Technician I have 2 Degrees on This field, I was work as an IT HELP Desk and As Computer Technician. I'm serious person and profesional, i porpose my service to do this job if you accept my offer. More

$8 AUD / hour
(0 Reviews)
0.0
vipisingh

I can provide technical support you. I am avalible for 24*7. I have 10 year exp in IT support and Services. Also have good exp in remote support

$8 AUD / hour
(0 Reviews)
0.0
fadezquiambao

I'm working as a system admin and has been in the technical support business for the last 7 years. I might be able to help you with my years of experience in this industry.

$8 AUD / hour
(0 Reviews)
0.0