German speaking Customer Service Specialist for Outbound Customer Satisfaction Calls

We are a niche provider in a booming industry. We are looking for experienced customer service people that speak English and are not afraid to call our clients' customers in Germany, Austria, Switzerland. Native German is desired but very good verbal skills in German are accepted. We also expect that your equipment entails a computer with broadband internet and a USB headset. We will provide a VOIP account and all customer data.

The experience of your colleagues is an appreciative and friendly reception of their short calls. You are not supposed to sell anything, just ensure that the customer is content with everything around his order, and offer assistance when you hear about problems. A short documentation of each call is required. Regular work hours are Mo through Fr between 16.30 and 20.00 Central European Time. There may be extra shifts in the morning but only for those whose schedule allows it.

We will need people that are reliable and willing to work long-term with us. As a matter of fact, we will recruit team managers from existing personnel. This entails extended hours and rates.

Skills: Customer Service, German, Telemarketing, Telephone Handling

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About the Employer:
( 30 reviews ) North Miami, Germany

Project ID: #18844468

4 freelancers are bidding on average $17/hour for this job


Hallo , ich habe Interesse an diesem Projekt zu arbeiten und komme gern mit meinem Angebot entgegen. (Gerne können wir ggf. über mein Angebot diskutieren) Aus persönlichen Gründen arbeite ich seit Anfang vorigen Jah More

$21 USD / hour
(1 Review)

Sehr geehrter Kunde, ich möchte mein Interesse an Ihrem Projekt äussern. Ich bin ein Deutsch Muttersprachler mit einem Bachelor Abschluss in Verkehrswesen. Ich arbeite hauptsächlich aus meinem Home-Office in dem Gebiet More

$15 USD / hour
(1 Review)

Hi there, I really like your job post and I would like to offer you my services as I believe that I possess all of the qualities that you would like to see in a collaborator for your project. I haven't worked as More

$13 USD / hour
(0 Reviews)

Hi, My english and german (I'm from Austria) are excellent and would be interested in this position. The hours are ideal as well, but would like to chat with you to gather some more information. I used to live in Fl More

$18 USD / hour
(1 Review)