I have an e commerce site that is performing well currently however i feel that i need a thorough UX audit of the site to enable me to get the most from customers. and the site.
Before awarding this project I will need to understand the following.
1)what research methods will be used to analyse my website performance
2)How will the UX audit findings be arranged and what will it contain?
3)what advantages i will receive from the audit
4)will user testing be conducted and what type of numbers, will be testing it?