Need to become proficient in both of these Zoho services,
Self taught past most of beginning stages more so with Zoho CRM then Support.
Become operational with both asap
Understanding the flow of CRM thru pipelines, lead- client stage
Integration with current forms and contact gathering resources
Integratio between CRM -Support-Web
Support run throughs
Understanding of using cases
Need english to be superior on this and need to be able to instruct visually as well as verbally.
Contract freelancer must have time this weekend or Mon-Tues -Wed night 6-9pm EST or a combination of both at least to start.
I am needing to do my own training to others on this thurs, starting Thurs.
Dedicating 40 hours to accomplishing this project with a good portion of that time right away as stated above.
Please present bids based on a 40 hour training period, while initial budget may be less than some may feel they are worth please note, a positive experience will place this freelancer with ongoing work as we are a company bracing for a national expansion.