Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Bengali language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
28 freelancers are bidding on average ₹22137 for this job
I come from Bengal, and being a Bengali have a strong grasp over this language. Currently working in a BPO, hence also have knowledge in customer support
I am a native Bengali. Relevant Skills and Experience My mother tongue is Bengali. Proposed Milestones ₹27777 INR - I will complete the job in time.