Cancelled

Native SLOVENIANS needed to call SLOVENIAN customers for feedback

Hi guys,

I need someone with SLOVENE to call customers who have purchased from us in SLOVENIA, but still have not collected their parcels from GLS.

We sell products online, with Cash on Delivery payment option.

Every day we have about 5-10 customers who do not receive their parcels from GLS and we need to find out why.

- is it because they do not want to receive it

- is it because they do not know that their parcel is already with GLS

- is it because they have arranged another day for delivery with GLS

- or something else.

I will provide an excel file with customer details, what they have ordered, when and their tracking number with GLS.

To make the calls I will send you login details to SKYPE with money inside, so what you need to do is just enter Skype and make calls to customers phone numbers.

With the calls you will be collecting information only why the customer does not receive their parcel, which they have ordered themselves. If they have not been notified by GLS about the delivery, you will have to tell them the tracking number of their parcel and the phone number of GLS so they can call them and arrange a delivery.

With your feedback we can contact GLS too and make sure they deliver the packages to the customers.

It will take you probably 30 min, maximum 1 hour to call the customers.

If we are both happy with the how the job is done, we can use your help almost every day.

PLEASE BID ONLY IF YOU ARE A NATIVE SLOVENE SPEAKER! NO OTHER BIDS WILL BE TAKEN INTO CONSIDERATION!

Skills: Call Center, Customer Service, Customer Support, eCommerce, General Labor, Local Job, Phone Support, Translation

Location: Ljubljana, Slovenia

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About the Employer:
( 6 reviews ) London, United Kingdom

Project ID: #18893079

8 freelancers are bidding on average €4/hour for this job

KZFreeman

Hi! I worked on something that was exactly like this for years, perhaps we even worked together. Anyway, this is easily done.

€6 EUR / hour
(37 Reviews)
5.4
maryana21

Hello! We already talked about this job. I can help you with slovenian or italian calls Looking forward to hearing from you

€4 EUR / hour
(3 Reviews)
3.0
lukabrecelj8

I am a native Slovenian speaker and I like to talk with people, regardless of the topic,... Because I also order thigs online I have some experience with delivery and why people don' t collect shipment etc.

€6 EUR / hour
(0 Reviews)
0.0
jitingroofl

Hello, Greetings for the day!!! I am expert eCommerce web developer. I have gone through your project details and analysis the work. As per your job you are looking for expert eCommerce web developer who can work More

€4 EUR / hour
(0 Reviews)
0.0
Jaka8

I am a communicative person. I take seriously every work, my approach is precise, as fast as possible and above all responsible.

€5 EUR / hour
(0 Reviews)
0.0
iztokdob

Greetings! I have applyed for the job that you are offering and will be happy to assist you in this matter. I am very communicative and taking every job seriously. Also am very interested doing this full time/ever More

€3 EUR / hour
(0 Reviews)
0.0
€3 EUR / hour
(0 Reviews)
0.0
€4 EUR / hour
(0 Reviews)
0.0