Custom vTiger Module - Service Call Scheduler - repost

Create a vTiger module to schedule employees (technicians) to go to a customers house for a service call

3 views are needed into the scheduler

Field Technician

-need a view for the employee(s) in the field where they can see what appointments they have next.

-directions to each location using google directions API.

-would be great is this was a webapp (so that it could be easily used on an iOS or Android device)

Office Employee

-need a view for the employee at the office who schedules the appointments

-they could see the schedule by all technicians, by individual technicians

-they should also have the ability to search the schedule for a customer

-ability to create preset types of appointments and durations an appointment normally takes (ex. installation takes 3 hours, service call takes 1 hour, etc.)

-ability to choose the hours in the week a technician normally works (ex. Ted works Monday to Thurs, Tom works Wednesday to Saturday)

Customer Portal/Widget

-a form that could be placed on a public site that would allow a customer to schedule an appointment

-they would have a calendar that would show days that had free slots for appointments and they could setup

-they would not have the ability to choose their technician

Other details:

-each appointment would place a note in the customers history

Skills: vTiger

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Project ID: #4148178

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