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Respond to emails/answer phone calls for wedding business

I own a wedding videography business. This would be an ongoing job, but would only require 2-3 hours of total work per week, at the absolute most. I am too busy to keep up with it, and it becomes tedious for me. I require you to have a cell phone to make calls on, and be mostly available for phone calls during regular 9 to 5 working hours. With emails, you are free to do this on your own time. I am in the Midwest of the US, so it is CST. I also require you to speak English natively.

I need an assistant to complete the following tasks daily, during the workweek.

-Respond to all emails. This generally takes up little time, because most people just want to know if I’m available or they want more details. After one email, I try to speak to them on the phone. Also, after the wedding, correspondence is needed to keep the bride and groom posted about the finished product.

-Respond to phone calls. Essentially, you are selling the product to the bride/groom/parents. You will need to be extremely well-versed in what I have to offer, the packages, common questions, etc. Most potential bookings ask VERY similar questions. After you learn the answers, it is simple.

-Data entry into software booking program. This is not difficult or time consuming, but I expect it to be kept up daily, and all correspondence to be logged. The software makes it easy, but you will have to learn the program. It is not difficult.

Some days, no one calls or emails. Other days, there can be a lot. I expect a response time to be under 24 hours. You should never have to spend more than 30 minutes per day working. I keep emails very short, and phone calls rarely take more than 10 minutes. My business is very automated, and I encourage you to do the same where possible.

This would be a great job for a student!

Skills: Phone Support, Public Relations, Virtual Assistant, Weddings

See more: virtual business support, videography packages, want know business, difficult questions, data entry virtual business, daily need product business, common questions, absolute software, want speak english, want learn data entry, videography, us emails, the wedding, respond, phone selling, want business data entry, email phone, cst , calls, answer questions, answer email, expect work finished, support english email, bookings following, english emails

About the Employer:
( 1 review ) Alton, United States

Project ID: #1154843

35 freelancers are bidding on average $200 for this job

simplicityq88

Would love to discuss details with you.

$120 USD in 999 days
(20 Reviews)
4.0
nena88

Hi, I am an honest, responsible hard working person and I am ready to work. I am a fast learner and have a pleasant voice and good phone manners. Also, I am bilingual in English and Spanish, in case you have Spanish sp More

$250 USD in 30 days
(2 Reviews)
1.6
rachelward20

Very interested. Please see pm.

$300 USD in 30 days
(1 Review)
1.0
ClaiboCole

Please refer to PMB

$217.5 USD in 30 days
(0 Reviews)
0.0
OhJackie

$200.00 a month for 3 hours a week. This will include my cell phone usage.

$200 USD in 30 days
(0 Reviews)
0.0
dewi777

check your PM for details. Thank you, Sir

$200 USD in 30 days
(0 Reviews)
0.0
kyraescanan

I would really fit on this job since I am taking up Arts Management and one of the subjects I am taking now is project management. I have already done a lot of events. I have handled lots of theater plays as a producti More

$100 USD in 30 days
(0 Reviews)
0.0
GCruz102908

I am an experienced Sales Person with very good customer service skills..

$75 USD in 30 days
(0 Reviews)
0.0
Eirelavagev

I can start work anytime.

$200 USD in 7 days
(0 Reviews)
0.0
chandraMYdream

Greetings! Ready to start from the right away. Refer pm for more details. Thank you!

$250 USD in 26 days
(0 Reviews)
0.0
mail2umang

i can answer to all the phone calls i would like to work with you can you please let me know the payment that you give me for a month

$170 USD in 30 days
(0 Reviews)
0.0
jennifertiangco

Hello there I am very interested on the job. Please check pmb for more details

$200 USD in 30 days
(0 Reviews)
0.0
jomiepd

It's negotiable...

$150 USD in 10 days
(0 Reviews)
0.0
joi100

Very interested in the role Lets chat

$200 USD in 90 days
(0 Reviews)
0.0
sajjad171

i can complete this project in 30 days and i will try my best future

$190 USD in 30 days
(0 Reviews)
0.0
MtRainBooks

Hi! Please see PM for bid details.

$550 USD in 30 days
(0 Reviews)
0.0
oojie

Hi, Im an English lady with an excellent telephone manner, and a lot of time on my hands. I am fairly new to freelancer, so give me a go!!

$175 USD in 7 days
(0 Reviews)
0.0
lorrainel

Over the last ten years, I've worked in a variety of roles, customer service being number 1. I am flexible, adaptable and customer focused. I look forward to your response.

$170 USD in 3 days
(0 Reviews)
0.0
creynera

I am interested in the job you have posted. I have a degree in Bachelor of Arts in Communication Arts. I am currently working in an online advertising company as a client account specialist or a sales rep. Let me More

$100 USD in 30 days
(0 Reviews)
0.0
nayma90

hello, i am expert in writing articles.I believe that i can satisfy you with my quality writings.i have completed my MBA degree and have good command over English. i have been writing articles for years and have profe More

$220 USD in 30 days
(0 Reviews)
0.0