Find Jobs
Hire Freelancers

CUSTOMER SERVICE FOR BIG UPCOMING BRAND.

$8-15 USD / hour

Closed
Posted over 6 years ago

$8-15 USD / hour

CUSTOMER SERVICE FOR BIG UPCOMING BRAND. Do have what it takes to provide good customer experience for a high-end Jewellery store? And are passionate about helping people? If yes only then apply for this job posting! Thank you. Key Responsibilities: - Fluency in verbal and written English is a must. - At least 1-year experience in the field of providing customer service. - Open to improvement such as; Flexibility in learning new technologies. - Identifying the Brand DIAMOND FORGED & its product. - Interested in building a relationship and working long-term. - Good knowledge of customer experience - Organized. - Pay close attention to details. - Good team working skills. - Open to improvement in every area. Job Requirements: - Able to work all days of the week including holidays… (Available at least 8h/day) - (Able to be reached on Skype/WhatsApp 8h/day) - Willing to work on a fixed hourly rate. Tasks: Support the customer support team to complete the daily tasks answering customers emails, working close to the online team to create and manage the best customer experience. About the company: The company you’ll be working for is a Big upcoming brand that will be presented by some of the biggest celebrities such as Dj Khaled, Diddy, Drake, and the list goes on... The brand selling luxury products such as Diamonds, Gold iPhones and so on so as you can imagine customer experiences is a significant part.
Project ID: 15886404

About the project

62 proposals
Remote project
Active 6 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
62 freelancers are bidding on average $11 USD/hour for this job
User Avatar
Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with references and recommendations!. I excel in the fields of Virtual Assistance and Customer Service due to my professional yet friendly manner, multi tasking ability, honesty and dedication towards my job.I can adjust to match any work requirement and I'm an extremly fast learner. I have experience in a variety of softwares including, Asana, Canva, MS Office, Zendesk,SME Software, Cpanel, Nimble CRM, Insightly,Evernote, Apptivo,Skype, Google Voice and many more! I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
$10 USD in 40 days
5.0 (48 reviews)
7.0
7.0
User Avatar
hi, i have 3+ year work experience as a Amazon, Ebay and Shopify customer service representative for a US based company, I was handling Ebay/Amazon/Shopify account of his company which includes the following work : * Handling customers query via Email. * Sending RMA information to customer via email. * Handling customers dispute. * Telling them product description via Email. * shipping related queries. * Uploading products, creating listing. * Social media management. * Graphic designing for social media posts. * Order processing. * Online inventory management. * Account health check. * Negative feedback appeal. * Customer service. * Drop-shipping. * Multi-channel fulfillment. * Tracking number handling. * Data Entry. * Web Research. You can share the work details with me so we can start the task as soon as possible. thanks
$15 USD in 40 days
5.0 (9 reviews)
6.5
6.5
User Avatar
Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.
$8 USD in 40 days
4.9 (51 reviews)
6.7
6.7
User Avatar
I have a great experience of handling customer service duties and have worked in this industry for over ten years. I am fast learner and love to play my role in helping my clients grow their business. I have worked in customer service for over ten years. I have a great experience of working for 7 years with an online floral company based in Ottawa ON Canada. I have 5 years of chat support and email handling experience as well. Feel free to get back to us for further discussion. Thanks Nasir Khan
$12 USD in 40 days
5.0 (3 reviews)
6.6
6.6
User Avatar
"Rate and duration will be fixed on discussion" Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. Please sent me a pm to show you a sample work for your projects. I'm a verified freelancer here. I can give you 24/7 support and able to start work from now :) I have already completed several projects relevant with your selected skill. For evidence you can see my profile. I have excellent command over English. Awaiting an affirmative response from you.- Kinds Regards, Shakil Ahmed.
$15 USD in 40 days
4.7 (72 reviews)
6.5
6.5
User Avatar
Hello, I graduated from Boston University USA. I have many years of customer service experience. I have decent English and communication skills. I am very flexible in my work hours. I am available as per US time zones. My IT skills are quite decent. I have latest computer with 2-3 hours battery backup in case of power failure. Then a generator for back up is also available. As for my connectivity, have 2 internet broadband connections, the best there are in the market. Thus, I can remain connected with you, for full 8 hours of the day without interruptions My personal qualities are: - Detail Oriented, as handled many sensitive contracts in past. - Trustworthy and honest. - Very Fast Learner. Thank you Best Regards
$8 USD in 40 days
5.0 (3 reviews)
5.9
5.9
User Avatar
Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to provide you samples of my previous work if requires. Your position requires an Expert Customer Service Specialist with extensive skills on managing Social Media Platforms, Landing Pages, Campaigns and Newsletters, Marketing/Sales Management, Email Marketing, Appointment Setting, Bookkeeping, Cold Calling, Lead Generation, Landing Pages, Internet Marketing, Data Scraping, Customer Service and Phone Support, CRM, General Administrative Tasks and Data entry. Please let me know what is the line of business corresponds to this project and let's make an effective action plan together to get it started. Wisely choose the diamond among the candidates :) Hope to talk to you soon. Cheers. Thanks and Regards, Vanessa
$8 USD in 40 days
4.9 (23 reviews)
6.0
6.0
User Avatar
Hello: I have read and understood the importance of the project. I confirm that I have all the necessary qualifications to apply for this position and I am very much interested too. To give you more details about me, I am a post graduate in mathematics, extremely good in: MS Word - Automation/Template creation & formatting Excel - macros/formulas Working with coding - VBA, C/C++, HTML Communication (both spoken and written - English) Handling multiple email accounts Data entry/data scraping/data processing Desktop publishing Learning new technologies I will also be available for discussion everyday at least for 8 hours. Attention to detail is my key strength and have received several appreciations from my clients. For further details could you please have a look at: Reviews: https://www.freelancer.com/u/SamriddhiPS.html#/reviews I hope I have provided all necessary details here. Please let me know if you have any questions. I look forward to hearing from you and working with you. Thank you. Regards Sathya
$8 USD in 40 days
5.0 (16 reviews)
6.0
6.0
User Avatar
I have read the project's description and I am willing to provide you with my services as a Customer Service Representative. Feel free to contact me to discuss further on the project.
$8 USD in 40 days
5.0 (8 reviews)
5.6
5.6
User Avatar
Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information Technology. I love to build long term relationship. I have experience in Customer Support, Back end Support , Technical Support, Website design and development, Wordpress Expert and troubleshoot. Message me to discuss more about your project Thank you Maninder Singh
$8 USD in 40 days
5.0 (4 reviews)
5.3
5.3
User Avatar
Hello, I have a lot of experience being a virtual assistant, I have high level of using microsoft office programs, excellent english fluency, can accomplish any inquiry that you have, I can manage accounts and I have worked in the management of online stores(amazon, shopify), I have experience in data entry (Inventory), Capable of controlling customer services, I will available 24/7 in whatsapp or skype for anything you want me to do. I can start right now.
$10 USD in 40 days
5.0 (1 review)
3.4
3.4
User Avatar
Hi there - I am Ahtesham. I have 9 years of customer service experience in an organizations which deals with end users to gain the profitability. I do understand value of a customer for an organizational Growth and profitability. None of the customer is small or large for the customer service agent, I will have to consider each and every customer valuable for customer service and deliver best of my knowledge. Please contact me to discuss in details and fulfill your business requirement. I will be more than happy to be part of your organization. Thanks Ahtehsam
$8 USD in 40 days
5.0 (2 reviews)
2.5
2.5
User Avatar
hi sir i do have experience in customer service i worked for international call center i can provide web & voice support both can we discuss more details about project
$12 USD in 50 days
5.0 (4 reviews)
2.7
2.7
User Avatar
Dear Madam/Sir, I do have what it takes to provide good customer experience for your Jewelry store? And I am also passionate about helping people. My name is Nremoredjo Juanita and I love jewelry. I can not wait to join the team. Kind regards, Juanita Nremoredjo
$12 USD in 40 days
4.7 (2 reviews)
1.4
1.4
User Avatar
A proposal has not yet been provided
$16 USD in 20 days
5.0 (1 review)
0.8
0.8
User Avatar
Hello, i have prior experience, worked for AT&T call center on the Tech Support area for 2 years and was the supervisor of the same area for 1 year, im good at customer service, account status and info, tracking and shipping, warranty handling, troubleshooting, etc. Im also fluent in spanish so i can handle customers from different regions, hope we can work together.
$9 USD in 40 days
0.0 (0 reviews)
0.7
0.7
User Avatar
i am sunil i will help in your project i will give my 100% please trust me give me one chance if you like my work then give me payment
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$14 USD in 1 day
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi I am a very experienced reliable Customer Service Assistant who is very willing to use the skills I already have as well as learn new skills to be able to excel in this role.
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$17 USD in 10 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of DENMARK
Taastrup, Denmark
4.9
54
Payment method verified
Member since Jan 2, 2017

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.