Closed

Shopify and Customer Service Virtual Assistant

Job Description:

I'm looking for an all round Virtual Assistant to join me to help with my e-commerce Shopify store (with minimum 1 year experience).

This will be a long term role with daily work to complete.

Job tasks include:

-Reply to customer emails (regarding things like refunds, tracking numbers, FAQs)

-Fulfilling orders on Shopify website (through Oberlo/Aliexpress/CJ)

-Handling customer complaints, disputes and chargebacks.

-Comment moderation on social media ads (replying to comments on Facebook and Instagram ads)

-Other admin tasks

Qualifications needed:

- Fluent in English (Speak fluent English both written and verbally)

- Experience with customer service (Reamaze would be good but not essential)

- Experience using Shopify

- Experience with Oberlo/Aliexpress/Dropified/CJ is desirable

- Experience with product listing, writing product descriptions, product research, using facebook ads manager is a bonus (not essential)

- Pay attention to details and able to work fast

- Must be a quick learner and able to work on your own and in a team

- Available for over 20 hours a week (starting with 2 hours per day, then up to 4+ hours per day)

When you apply please put "Thanks2023" in the title so I can see that you have read this entire application and shows you pay attention to detail.

Thank you

Skills: Virtual Assistant, Product Descriptions, Shopify, AliExpress, Customer Service

About the Client:
( 0 reviews ) Sydney, Australia

Project ID: #36242125

49 freelancers are bidding on average $4/hour for this job

ismail80196

Thanks2023 I have read your project description and think I can help. Let’s chat in more detail about your project's needs. I have experience in Virtual Assistant. Please check my profile for related Click on the More

$3 USD / hour
(8 Reviews)
4.8
FirstChoiceWeb

"Thanks2023" Hello There, I am writing to express my interest in the Virtual Assistant position for your e-commerce Shopify store. With over 8 years of experience in customer service and e-commerce, I am confident th More

$4 USD / hour
(14 Reviews)
4.8
pilotarif

Thanks2023 Dear Hiring Manager, I am writing in response to the job posting for a Shopify and Customer Service Virtual Assistant. As a highly skilled virtual assistant with over 2 years of experience in e-commerce, I More

$4 USD / hour
(6 Reviews)
3.6
Microlent

Thanks2023 Hello there, we hope you're doing well. With more than 20 years of experience in the customer service and e-commerce industry, I am confident in my ability to handle the daily tasks required for this role. More

$8 USD / hour
(1 Review)
2.7
Designexpert78

Thanks 2023 Hi, I carefully read your job requirements,I am sure I am a fit person for this job, I can fulfill this job according to all your given instructions. Thanks for considering me. Sincerly, Hamid Ali.

$4 USD / hour
(1 Review)
1.0
britanyjohnson31

I have over a year experience as a virtual assistant working with e-commerce businesses to drive more traffic to their store front , I believe I have the knowledge and would love to learn and grow more with your compan More

$4 USD / hour
(0 Reviews)
0.0
shreyab1602

Hello i read your requirement and i wish to work for you i am a fresher and i have good communication skills and my typing is fast, my English speaking is also good as i have studied in English medium school. I would l More

$4 USD / hour
(0 Reviews)
0.0
Rachelagnes283

Thanks2023 Hello , i am interested in this project, have been in customer support for 7 years previously ( Australian personalized jewellery store) ( American laptop store ) and more , been on a break due to medical More

$4 USD / hour
(0 Reviews)
0.0
LarssinhoGN1

I have the abilities and skills that you are looking for the project and I am a proactive person who do the best in every task or project.

$4 USD / hour
(0 Reviews)
0.0
emanbarua2

Hi! I will give you the most professional work delivery & virtual assistant service. My name is Eman and I have an MBA administration degree. I have 13+ Years of professional experience in a multinational company More

$4 USD / hour
(0 Reviews)
0.0
isaacmayor11

Hello VA is my area of expertise. I will look forward to work with you on your store management. Thanks2023

$4 USD / hour
(0 Reviews)
0.0
Rjhoi0230

Good Day! I am interested with job you posted. I can provide you good an quality work and I assure you to submit it on time. I can handle clients with Short-Temper and I am willing to learn all the products that yo More

$4 USD / hour
(0 Reviews)
0.0
fangirl1989

Hello Thanks2023, I am very interested to apply for this job. I have 4 years working for a shopify stores. My roles are product research, fulfillment, product listing, customer support, finding supplier and writing r More

$4 USD / hour
(0 Reviews)
0.0
HouseG

Thanks2023 I have 10 plus years of Customer Service Experience over the Phone, Email, and Chat. I have worked with multinational companies based out of the USA, UK, AUS, and UAE. - Worked for Aliexpress in person - More

$3 USD / hour
(1 Review)
0.0
jaynee44608

“Thanks 2023” Hello there, If you're looking for a highly skilled virtual assistant with a passion for e-commerce and customer service, then look no further! With my extensive years of experience in e-commerce and c More

$4 USD / hour
(0 Reviews)
0.0
Khenna09

I worked as a legal staff in an electric company for almost two years. I learned a lot about multitasking, organizing, and filing documents and files, encoding data, cashiering, customer service, and other administrati More

$4 USD / hour
(0 Reviews)
0.0
SheenGaston

Je me crois meilleur car avec mes années d'expérience je sastifaisait toujours mon patron et mes clients.

$4 USD / hour
(0 Reviews)
0.0
NoorNawaz11

Hi, I have read your requirements and I am confident that I can handle this project. I will ensure that you are 100% satisfied with my work because client satisfaction is my motto. I am an experienced shopify store m More

$4 USD / hour
(0 Reviews)
0.0
beverlytabor06

Dear Hiring Manager, I am writing to express my interest in the Virtual Assistant position that was advertised on your website. With my exceptional administrative skills, attention to detail, and ability to work indep More

$4 USD / hour
(0 Reviews)
0.0
salomechiko556

Thanks2023 Hello, I am interested in working with you as your VA/Customer Support Agent to relieve you of your extra stress. I have several years of sales and customer service experience, I am familiar with online sho More

$4 USD / hour
(0 Reviews)
0.0