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TECH SUPPORT FOR IPTV AND SATELLITE TV NEEDED

Technical Support Representative

The Technical Support Representative will be knowledgeable and professional in resolving customer issues and ensuring that customer service is always the top priority.

RESPONSIBILITIES:

Answering telephones and being the customers (both Residential & Commercial) first point of contact

Handling technical issues for both Residential & Commercial customers: i.e. VoIP, Internet and IPTV

Assist Customer Experience Representatives with technical support as needed

Advanced UNIX Server Administration

DNS Server Administration

Site visits to customer and/or POP locations

Troubleshooting hardware problems

Setting up Internet connections

VoIP deployment and set up for new customers

Working with the Network, Voice and Systems Administration team for escalated issues

Skills: Customer Support, Order Processing, Phone Support, Technical Support, Virtual Assistant

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About the Employer:
( 0 reviews ) Canada

Project ID: #14788249

18 freelancers are bidding on average $66/hour for this job

bcodeheadquarter

Hello, I am writing you to express my interest in this project, I have 4 year experience in working in IPTV. I worked as a Technical Support level 1,2 and 3, Monitoring Technician and lately as a NOC. I am pretty s More

$14 CAD / hour
(3 Reviews)
3.9
john1neo

Hi, I am interested to your job.I am fully expert in Data entry,web research, Lead Generation, extracting email, data mining, Google, Bing, Yahoo, MS Office (Full), Google Docs, Google Document, Google Spreadsheet, Adw More

$12 CAD / hour
(0 Reviews)
0.0
robe02tm

A proposal has not yet been provided

$1000 CAD / hour
(0 Reviews)
0.0
ravitej280693

A proposal has not yet been provided

$10 CAD / hour
(0 Reviews)
0.0
VernaCompany

Hello! First of all thank you for detailed description of project. IMy name is Diana and I represent a team of professional engineers, having 10+ years of experience in IT integration and support We have successf More

$15 CAD / hour
(0 Reviews)
0.0
foapor0189

I am an experienced Customer Service, Technical support Manager that makes me the perfect option for this Job post. I have a Diploma in Computer Electronics Technology and Business Administration major in Operations Ma More

$12 CAD / hour
(0 Reviews)
0.0
srivigneshmech

A proposal has not yet been provided

$11 CAD / hour
(0 Reviews)
0.0
jerryjamisolamin

Hi there, I've been a customer service representative, technical support and an email support in various companies for more than 5 years that made me become an expert in customer service. I'm also experienced to wor More

$12 CAD / hour
(0 Reviews)
0.0
vw1485208vw

helo ¿i have experience in iptv services, and networks , i can help you to admind or suport yous services

$14 CAD / hour
(0 Reviews)
0.0
HelloASMWorld

Hi Dear, I write in response to you are seeking a Data Entry Clerk for your company. As a highly competent Data Entry Clerk, I would bring a friendly attitude, flexible schedule, and fast-paced typing abilities to thi More

$12 CAD / hour
(0 Reviews)
0.0
august02ps

I have total 5-6 years of experience in customer and technical support and have also worked with voip and remote support software's , and can proficiently handle the customers over the chat and phone ,currently work More

$12 CAD / hour
(0 Reviews)
0.0
amansaluja77

A proposal has not yet been provided

$8 CAD / hour
(0 Reviews)
0.0
abhashupadhyay

Hello There, I have more than 6 years of experience in Technical support and have worked closely with Canada customers. Please feel free to reach out to me to discuss this further. Regards, Abhash

$8 CAD / hour
(0 Reviews)
0.0
gerardomedel

Hello, We are a bilingual (Spanish - English) call center in Mexico. We have up to 10 seats to work and our telephone agents are highly trained for any campaign. We are a very nice solution for your project. Let's More

$11 CAD / hour
(0 Reviews)
0.0
mendiolaruby

Hello Hiring Manager, I understand you're looking to hire Qualified Candidates. If you are considering jobs done by virtual assistants, you might have heard of us before – Outbounders.com. We have agents who are bas More

$12 CAD / hour
(0 Reviews)
0.0
kose2joab

Hello, I would like to be your technical support representative. I'm a Network Engineer and System Admin, and I would like to work for you!

$15 CAD / hour
(0 Reviews)
0.0
emmygaleno2000

A proposal has not yet been provided

$8 CAD / hour
(0 Reviews)
0.0
$8 CAD / hour
(0 Reviews)
0.0