1. Inbounding and out bounding calls ( dubai landline number ) ( virtual )
2. Support customers in terms of our company services and help resolve their inquiries.
3. Reply to customer emails.
4. Reply to whats app messages ( whats app API )
1. Bilingual ( Arabic / English )
2. Good communication skills
3. Excellent in Arabic language ( spoken and written )
4. Have background about the UAE culture and can deal professionally with locals.
5. Adequate to UAE timing
23 freelancers are bidding on average $20 for this job
Typing skills are one of them. You should be skilled in touch typing as every day there’s a very large amount of data that is entered. Data Analysis, Data Filter, Diagram, Chart, web entry, etc
I had been working as administrative assistant for about 3 years as well I worked as tele agent customer support by using email and chat. Mainly customers were from UAE and KSA as I visited Dubai one year ago.