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Virtual Personal Assistant for Order Arrangement in New Zealand and Australia

$15-25 USD / hour

Closed
Posted about 2 months ago

$15-25 USD / hour

We own online shop operating in New Zealand and Australia. Looking for the assistant to help with customers order. Typical tasks we need you to perform. - Accept customer returns - Inspect the package and condition - Repack it and keep at your location - Wait for out instructions for the reshipment to other customer We can work based on single case. For each one we will pay accordingly - return, inspection, reshipping
Project ID: 37823433

About the project

105 proposals
Remote project
Active 12 days ago

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105 freelancers are bidding on average $18 USD/hour for this job
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With my extensive experience in Data Entry and Automation, I bring to the table a unique set of skills that will help streamline and improve your order arrangement process. My web scraping and web automation capabilities can be effectively utilized to accept customer returns, inspect packages, and repack them accurately as per your instructions. Moreover, my knack for handling large datasets and attention to detail ensures flawless execution of tasks while maintaining 100% accuracy. As a devoted professional, I prioritize speed without ever jeopardizing quality. I understand that your time is valuable and assure you that I will complete each task within the shortest possible span without compromising on the quality aspect. With every task being paid accordingly, you have the assurance of fair pricing for all the complex responsibilities involved. Furthermore, having worked with some of the industry leaders like Metlife GOSC and DXC technologies over 7 years, I have gained immense experience in meeting stringent deadlines without compromising quality and customer satisfaction. My top priority is always client satisfaction and building long-term relationships. Your project will receive my complete dedication and support even beyond its completion, should any issues arise. Let's work together to make your customers' journey smoother than ever!
$20 USD in 40 days
5.0 (343 reviews)
8.2
8.2
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Hello Sir, It is my pleasure to be able to bid on your project. I am Ayan from India. I have minutely gone through the details mentioned in your project description, and I am very excited to be a part of your esteemed project. I have done similar kinds of projects for my clients previously. I am 100% confident that I can execute the project with good quality that will satisfy you. I would like to give my fullest and maximum contribution to the success of this project. For better clarification, you can also look at the 500+ excellent 5-star reviews I have earned on the Freelancer site. If you want, I can also do a free pilot project (free demo assignment) for you. It will also be helpful for you to judge my adaptability and skill level. Just give me one chance; I will not let you down. Thanks Ayan
$15 USD in 40 days
5.0 (486 reviews)
6.7
6.7
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With over two years of experience working as an Executive Administrative Assistant, social media manager, and a chat support agent, I am no stranger when it comes to providing high-quality virtual assistance services. Being detail-oriented and organized, I guarantee seamless handling of your customers' orders. My management of social media platforms like Facebook, Instagram, TikTok and Snapchat prove useful in promoting excellent customer service which ensures repeat buyers. My skill set includes essential tasks such as email handling, managing Zendesk, performing data entry and extensive experience in client service---which make me equipped for the position. Additionally, my profile showcases great proficiency in product description writing, company profile creation (including FAQs), and even Shopify management. Hence, with your online business spread across New Zealand and Australia, I understand the crucial role communication plays which contributes to running a successful E-commerce operation. This will be particularly helpful when it comes to inspecting customer returns/managing reshipment ensuring quality control. I promise you 100% client satisfaction shouldn't you find my response satisfying. You need not look any further: let's discuss how we can work together to make your eCommerce venture more streamlined and efficient!
$20 USD in 40 days
5.0 (7 reviews)
6.8
6.8
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As an experienced virtual assistant and customer support professional like myself, I understand the indispensability of exceptional service in today's complex e-commerce landscape. With a decade sharpening my skills and proven ability to consistently elevate customer satisfaction benchmarks, I am the perfect fit for your virtual personal assistant role. Specifically, I have successfully collaborated with esteemed companies across different regions, including your target markets in New Zealand and Australia. My tenure entailed managing crucial aspects such as accepting customer returns, accurately inspecting packages, repackaging items, and providing timely reshipment instructions. Evidently, I am well-versed in the very tasks you require me to perform. My approach focuses on two key aspects: tailored solutions and optimizing operational efficiency. By understanding your requirements and aligning them with my skills, I ensure meticulous execution of every task on a case-by-case basis. Additionally, my knack for seamless multitasking equips me to manage myriad orders without compromising accuracy or speed. Choose me as your virtual assistant – let's work together to bolster your online shop's reputation for excellence while improving your bottom line.
$20 USD in 40 days
5.0 (60 reviews)
6.4
6.4
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Hi, I have vast extensive experience in customer services, live web chat, all logistics queries handling, email handling, inbound & outbound calls and all vital role of virtual assistant. I am full time freelancer and available for your time zone for any shift. I will deliver you quality of work and provide all customer solution. Please message me to discus further details and can start asap. Thanks, Fida.
$15 USD in 40 days
4.8 (35 reviews)
5.1
5.1
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I can work based on a single case! Hello, hope you are having a Good Day. I have gone through the job description and can do this project according to your requirements. I'm ready to start the project asap. Message me, we can do further discussion. Thanks! Muhammed Kabir
$15 USD in 40 days
4.9 (87 reviews)
5.0
5.0
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Hello, I am reaching out to express my keen interest in the Assistant position advertised by your esteemed online shop, which specializes in operations within New Zealand and Australia. With a solid background in customer service and logistics, paired with my meticulous attention to detail and organizational skills, I am excited about the opportunity to contribute to the efficiency and customer satisfaction of your operations. My experience in a similar role has equipped me with the necessary skills to manage and execute the tasks listed in your job description effectively. These tasks include accepting customer returns, inspecting packages and their conditions, repackaging items, and coordinating reshipments based on instructions. My commitment to ensuring that all items are handled with care and that procedures are followed meticulously would make me a valuable asset to your team. I understand the importance of maintaining a high level of accuracy and efficiency in managing returns and reshipments, as it directly impacts customer satisfaction and business reputation. I am well-versed in inventory management software and have a proven track record of handling products with care, ensuring that they are stored safely and shipped out according to schedule. My ability to work independently, along with my problem-solving skills, ensures that I can effectively manage tasks and address any issues that may arise during the process. Thank you for considering my application.
$25 USD in 40 days
5.0 (7 reviews)
5.0
5.0
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Hello, I believe I have the skilled required to meet all the responsibilities you mentioned in your job post. I worked as a customer service representative for Amazon retail and eCommerce shop before, common duties include order tracking, returns, refunds, replacements and order inquiry. I am also a virtual assistant for almost 3 years now and working closely with lawyers and professor, I can say that I am detail-oriented, proactive and and has initiative to do the tasks, resolve issues and manage both my personal and work life. I would like to discuss more about the job, we can arrange a call to discuss further. Looking forward to hear from you. Thank you kindly, Johanna
$20 USD in 40 days
5.0 (1 review)
4.4
4.4
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Hello there!  I am well rounded in the administrative department and readily available to work.  Fully versed in fluent English Language, Microsoft office, fabulous customer service and a flexible schedule.  I am available 24/7 and will always go the extra mile to get the job done with my accuracy and well mannered behavior.  Why me?  Creative Bubbly  Efficient  Accurate  Extra fast delivery  Quality assured  Time-saving  Low rates  Complete data security  Deliver on time Please send me a message so we can further discuss your details
$15 USD in 40 days
4.9 (15 reviews)
4.5
4.5
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Hello prospective employer, I've read through the brief, and I understand what is expected and would be willing to provide the services. I am a dedicated Customer Service Professional/Virtual assistant with vast experience in Data entry, internet research, web search, data analysis and telemarketing spanning 18 years. A proficient call service analyst with over 6 years’ experience in front end support. I am responsible and dependable possessing effective time management skills, adaptable to meet my employer’s time zone. I'm also well-grounded in customer relations, customer support personnel, live call & chat with impeccable communication (oral & written) skills. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and knowledge and excellent reputation for resolving problems and improving customer satisfaction in the business.
$20 USD in 40 days
5.0 (4 reviews)
4.4
4.4
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Hi! I am Kheeshia and I would like to apply as your Virtual Assistant. For Customer support, I am experienced on doing Customer support via email, calls and even SMS, additionally I can also do scheduling. I am keen on details and can work at multiple task at a time. I assure 100% quality and commitment and also am a quicklearner if you need me to learn anyrelevant skills and tools to be used for the project. I hope you'll consider me. Thanks!
$20 USD in 40 days
5.0 (5 reviews)
4.2
4.2
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As a seasoned virtual assistant, I possess a multitude of skills that make me the ideal candidate for your order arrangement needs. Working in the role of a VA for over five years, I have gained experience in customer support and research - two key aspects in the job description that you'd like me to perform. My efficient communication will ensure that we're always on the same page, giving your work the attention it deserves. One major skill I bring to the table is my ability to complete tasks on time or even before deadlines. In a fast-paced online shopping world like yours, this would mean your customers' orders are processed promptly, avoiding any hitches and ensuring they receive their items in excellent condition. Additionally, I value quality work and 100% satisfaction. With my strong attention to detail, specifically in inspecting and repackaging items, coupled with my integrity to provide plagiarism free content (ie. accurate labeling of goods), you can rely on me to handle each order with care and precision. Trust in me is essentially indicating trust in your customers. Let's make running your online shop in New Zealand and Australia easier together. I'm excited about this opportunity and more than ready to assist you with anything your business demands. My charge will be proportional per service offered such as return, inspection, reshipping maintaining a fair billing system for us both. Contact me for an impeccable virtual assistance experience!
$15 USD in 40 days
4.6 (22 reviews)
4.4
4.4
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Hi, Good day. I am Debashish and I can assure you that I am best candidate. I understand the importance of customer satisfaction and efficient order arrangement in running an online shop effectively. This is why I ensure qualitative as well as timely completion to all tasks assigned to me. My virtual presence in New Zealand and Australia will play a critical role in quick receiving and dispatching of orders. Let me optimize your workflow by dedicating my skills and time into your project! Lastly, being available full-time through Freelancer ensures utmost focus and dedication towards the project at hand. You can rest assured that each case will be handled with precision, meticulousness, leaving no room for error. Give me this opportunity to leverage my skills as a data mavens, efficient researcher and virtual assistant to help bring about excellence in your online business operation! Looking for your response. Thanks, Debashish
$15 USD in 40 days
5.0 (12 reviews)
4.1
4.1
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I read your project details, I have 13 years experience on your project. I can do it very easily Already i completed some projects like this. Just a Close your eyes and Trust me. I am sure, you will be happy
$16 USD in 40 days
5.0 (4 reviews)
2.5
2.5
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With my versatile skill set in data entry and research, I believe I'm perfectly poised to tackle the intricacies of your virtual personal assistant role. Having served multiple clients over a decade, I recognize that every task is unique; thus, my flexible approach is vital to ensure comprehensive order arrangement. Specifically, my proficiency in MS Office (Excel, Word, PowerPoint, Access) and G-Suite (Sheets, Docs, Slides, Forms, Calendar, Drive) will undoubtedly fortify your operational activities. As part of my meticulous routine, inspecting package conditions and maintaining organized records aligns perfectly with the precision you need for customer returns and reshipment. Moreover, my past experience in Shopify & Magento Data Entry and WordPress Management empowers me to handle the technicalities of an online shop like yours. I know the essence of time management and budget-friendliness which will reflect in my work on this project. So let's collaborate!
$15 USD in 40 days
5.0 (5 reviews)
2.5
2.5
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Hello, how are you?!?. I'll like to apply as the virtual assistant/customer support for your online store. I've had good working relationship with New zealanders in the past, especially in similar roles, and I'll relish this opportunity to occupy this position. I am a full time Virtual Assistant and data manager, who is currently available to commit full-time to this job... I can assure you of appropriate response to orders from customers.... Communication is really important to me, and I can assure you of punctuality in feedbacks in the course of my duty. Please get in touch so I can get started.. Kind regards.
$16.99 USD in 24 days
5.0 (2 reviews)
2.1
2.1
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We can do it in a few hours by starting working on it right now. Message us for a quick chat and lets start it. For more information, you can pay heed to our profiles here: https://www.freelancer.com/u/ProfessorxCorp https://www.freelancer.com/u/ProfessorxWriter Looking forward to this, Thanks and Regards, Muhammad
$15 USD in 1 day
4.9 (3 reviews)
2.2
2.2
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As an experienced sales and operations manager, I strongly believe that I can bring incredible value to your search for a virtual personal assistant. With extensive knowledge in Lead Generation, B2B & B2C Sales, and Operation Management, I have proven my ability to execute complex projects with great success. My skill set also includes Data Entry and Research – both critical for order arrangement as needed in your situation. Having worked within the recruitment circle, I understand the importance of detail and thoroughness when it comes to inspecting returns - ensuring they're in the best condition possible for reshipment. My inherent knack for sales also allows me to approach these tasks proactively, considering opportunities to possibly improve customer experience during this process. Moreover, I have a natural ability to connect and create strong relationships with stakeholders, which would greatly contribute to your customer retention management. As a result-oriented professional who thrives on challenges and their subsequent resolutions, I am confident in my capacity to successfully contribute my skills and experience towards the growth of your online shop specifically in New Zealand and Australia. Thank you for considering my candidacy; I look forward to discussing how we can start making your customers happier today!
$20 USD in 40 days
5.0 (2 reviews)
1.8
1.8
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Hello , I'm excited to offer my expertise as a Virtual Personal Assistant for your online shop in New Zealand and Australia. I specialize in customer order management, including returns, inspection, repackaging, and reshipment. Let's discuss how I can support your business efficiently and effectively. Best regards, Kaya
$15 USD in 40 days
5.0 (1 review)
1.4
1.4
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Hey, I've read your whole job post and right now i'm thinking about your store. I want to be your Right Hand in this ongoing project. Sounds good? I managed three types of store in my entire life and those were nice. So, let's talk formal in face to face. Thanks in advance!
$15 USD in 40 days
5.0 (1 review)
1.4
1.4

About the client

Flag of ARMENIA
Yerevan, Armenia
4.9
36
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Member since May 30, 2012

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