Hey there! We’re an independent online design school looking to hire and train an operations assistant. We’ll teach you everything you need to know about the role, and you’ll learn on the job while working closely alongside the founder.
We’re one of the biggest independent online design schools in the world, and would love to work with someone that’s not only interested in UI/UX design, but also passionate about starting their own online business someday. For the right person, this opportunity gives a “behind-the-scenes” look at the processes and strategies of creating + marketing high ticket info-products.
Note that this is a comprehensive marketing role (customer service, product development, lead acquisition, data analysis, etc). This is not a strict copywriting role.
Initially, a lot of this role will involve taking care of various necessary operations tasks and managing customer relationships (which – for the most part – already have systems). As you become proficient in the day-to-day operations we’d love for you to help take on other responsibilities (e.g. growing other marketing channels).
IMPORTANT: we need someone who can commit ~10 hours each week to this role (and more during launches which occur every 3-4 months). We’ll teach you everything you need to know, but you’ll need to be organized, have great communication, and maintain a high standard of excellence.
The nature of this work requires quick turnaround time – and can hop on the occasional call during PDT (WA, USA) working hours.
We need someone who:
- Is very comfortable with the English language, since part of the job involves customer service (but being in a Western country is not a requirement as long as you’re fluent)
- Isn’t scared of numbers (you don’t need a PhD in math, but you need to be comfortable digging through data and looking at spreadsheets)
- Is a great communicator (be proactive about messaging when something is wrong or you have a question, clearly articulate what issues you’re having, take notes when we’re giving you instructions, take feedback well, etc.)
- Can work at least 2 hours each weekday (you’ll have more flexibility to set your own schedule as time goes on, but some tasks need to be done on a daily basis)
- Willing to put in the work (for their own growth – we’ll give you some reading material to go through if you need to catch up in certain areas)
- Can work in the PDT timezone
This opportunity will likely be a lot more appealing to someone who has some interest in potentially running their own online info-product business sometime in the future. So, while this isn’t a requirement, it’s something I’d urge you to think about as you apply for this job. Also, please start your proposal with the word "grasshopper" in all caps and delete the vowels in order to prove you read the full job description and can follow directions.
Payment will be on an hourly basis for now. If your proposal looks good, we’ll give you a short (paid) test project to see where your skills are at.