Closed

Refresh required for form to show

I have a website I’ve created with this template I bought here: [url removed, login to view]

Here is my website: [url removed, login to view]

After going to any page on my site that has a form, I have to refresh the page for the form to show. Here are the three pages this is happening on:

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]

I contacted the MOTO CMS support about the issue, and this was their reply:

“The issue is that Contact Form API you're using on your page works incorrectly with the ajax page loader used by MotoCMS. This Contact Form API starts working after the page is loaded. However, while using the ajax pages loader, the API cannot track the page transition and cannot understand that the page has been loaded and the API should show the contact form on your page.

Sorry, but we can do nothing with this from our side because ajax is used by your template to show pages and this cannot be changed. You can try adding some delay to the HTML widget code so the HTML widget's code is loaded with some delay or ask the code developers to look into this issue.”

Please tell me how you would go about fixing the three pages. Could a simple delay be added to the widgets to fix them? Is there a better way?

Thanks,

Shane

Skills: Website Design

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About the Employer:
( 2 reviews ) Bethpage, United States

Project ID: #14872628

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