We are looking for a few Support Staff members for our Computer Troubleshooting and Technology Discussion forums. Most of the questions are related to Windows, Software, Hardware, Computer Security & MS Office. The requirements are listed below:
1. In depth Computer Knowledge & Hands-on experience (Windows, Hardware etc.).
2. We prefer computer enthusiasts who have a passion in sharing their knowledge to help others fix their broken computers.
3. Should be able to Search Google, find similar cases and suggest the solutions to the users.
4. Should be able to visit the forums almost every day, check for new support questions and answer them in an easily understandable way for novice users.
5. Should post a minimum of 5 quality solutions/posts a day and a total of 150 per month.
6. Candidates who can start new threads, polls, tutorials, discussions, tips etc. and make the forum more active are preferred.
7. In short we need people with good understanding of computers and willing to help users with a passion and with a team spirit to work with other support staff for the betterment of our forums.
> Forum URL via PMB.
> Bid for monthly compensation
> If you have previous experience in similar roles, please PM the details of the same.
> Should be willing to post a few support answers for evaluation.