We have a 6 months old HP laptop with 8Gg of Ram and it is running slow. It is running Windows. There are minimal files stored on the laptop and minimal programs running. We need the computer to run more quickly by closing down programs running behind that we do not need and using other means to speed it up.
Also, the wireless mouse is also not working. The computer acknowledges the mouse when putting in the wireless USB connector however the mouse does not work. We have plugged in another mouse with similar results.
We need someone to login to our computer using teamviewer or something similar and sort it out.
19 freelancers are bidding on average $26 for this job
This is a pretty straight forward project and most likely wouldn't even take a whole day. Getting the Laptop up to speed is a priority. The mouse is best to leave until the end.
Your problem look like missing some USB port driver so you can not use wireless mouse. Contact me if you still facing with PC problem. I can help you speed up it.
I'm it specialist and I have technical knowledge to fix it but on my way. If u want to know what I mean contact with me Relevant Skills and Experience Technical knowledge