How may we help you?

Milestone Payment statuses

Milestone Payments undergo status changes depending on what clients and freelancers do. You will see their statuses on your project page, as well as on your Financial Dashboard, once your project is in progress.

  • Requested. The freelancer has requested for the creation of the Milestone Payment. The client can either accept or reject the request.
  • Funded. The Milestone Payment has been created, and the client's account balance or payment method has been charged. It is awaiting release by the client to transfer the funds to the freelancer. The freelancer has the option to request for its release, as well as the option to cancel it to return the funds to the client. These are also known as pending or in progress Milestone Payments. 
  • Release Requested. The freelancer has requested the client to release the In Progress Milestone Payment.
  • Cancellation Requested. The client has requested the freelancer to cancel the In Progress Milestone Payment.
  • Pending in The client has released the Milestone Payment, but the funds are being cleared. Processing of released funds typically takes one to three business days.
  • Released. The funds have been transferred to the freelancer’s account.
  • Cancelled. The freelancer cancelled the payment, and the funds have been returned to the client's account. The cancelled Milestone Payment will be removed from the list after refreshing the page.
  • Disputed. Either the client or the freelancer has initiated a dispute over the In Progress Milestone Payment.


Was this article helpful?