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Flag of PHFlag of PH
sibulan, negros oriental,
philippines
It's currently 4:40 AM here
Joined February 26, 2012
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Adrian G.

@AdGuarz

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Flag of PHFlag of PH
sibulan, negros oriental,
philippines
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Customer Service and Support, Project Management, Data Entry Specialist, 24/7 Live Chat and Email Su

I have been a document processor in a corporation that deals with Government Agencies and Private Sectors in collaboration with Chattel and Real Estate Mortgages. I have been entertaining, facilitating, computing, and preparing legal documents to clients for annotation. I have also worked as a Zone Manager in both Life and Non-life Insurances; hence, I have been mastering strategies that will be able to market and close deals. I have also worked as a customer service representative (Trusted Advisor 4yrs.) in various departments (Sales, Billing Support, Technical Support, Appointment Setter, and 24/7 Online Live Chat and Email Support); consequently, the set of skills I posses molded me to become an efficient and effective worker - who can perform tasks with extra degree of excellence.
Freelancer
Data Processing Executives
Philippines

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Portfolio Items

A photography of my Girl and I
Adobe Photoshop
Live Chat Customer Service 24/7
24/7 Online Live Chat Support

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Experience

Customer Service Representative

Teletech
Nov 2007 - Present
It is a pleasure to work with one of the biggest Business Process Outsourcing companies. - Have been handling Clients in the U.S. with different accounts - Responsibilities included: * Caters the best/quality customer service * - Acknowledging the customer's needs - Empathizing (if needed) - Willingness to help / Giving assurance statement - Giving options / Providing solutions - Solving the problem and conveying value statements

Zone Life Insurance Manager

Insular Life
Sep 2007 - Jan 2012 (4 years, 4 months)
You have to love life in order to understand the beauty of selling life insurances to responsible people who has been looking/anticipating the future. You have to be fluent, spontaneous and possess good communication skills to convey details clearly. Responsibilities include: -Good Communications Skill -Business Planning -Convincing powers -Persuasive technique I value life!

Zone Insurance Manager

Standard Insurance
Jul 2007 - Jan 2012 (4 years, 6 months)
Dealing with cars is sometimes very delicate. You have to possess both intrapersonal skill (ideas occurring from mind) and interpersonal skill (Public Relations) to win the deal. You have to be knowledgeable on the product and policies you deliver. Responsibilities include: -Handling/Supervising agents -Marketing of clients -Good communication skills -Convincing powers (winning the mind) -Persuasive technique (winning the heart) I do this with fineness.

Education

BS (Accountancy) (Political Science)

Silliman University, 2003 - 2008
(5 years)

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Top Skills

Virtual Assistant
Data Processing
Data Entry
Research
Excel

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