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@AlaaElSharawnii
Flag of Egypt Nasr City, Egypt
Member since May 25, 2018
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AlaaElSharawnii

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I've a good background and actual experience with Virtual assistance and customer service i worked for Expedia US and Canada for 1 Year, also graphic design,video editing i worked as local freelancer for a while and its kinda hobby to me, surely good computer skills with basic programs (MS Office Programs) and social media handling and a little bit of marketing,, I'm new to freelancer also but not new to freelancing environment in general and i would love to help you out with your project.
$10 USD/hr
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Experience

Virtual Assistant

Apr 2018 - May 2019 (1 year)

I worked as customer service agent (Expedia US and Canada), Resolving customers issues with their booking, convincing them with alternatives, answer their inquiries, negotiating with Airlines, hotels and car rentals to be more flexible with their policies to fulfill the customers request also used to handle email inquiries.

Fanella Productions Studio

Jan 2018

Fanella productions Studio is a indie user App development studio, two of my family members started this studio 4 years ago with one major project which is very popular now in Egypt (Pocket Estimation), I officially joined them on July 2018 when we wanted to get a deal done with World Bridge Federation, on 17 May 2018 we signed the contract with them and started the first Federation for Estimation Card game worldwide, currently i'm working part time planning for potential deals.

Mavericks EG

May 2017 - Jul 2018 (1 year)

I started this small business with one of my school friends at the age of 19, which is a storytelling designs which i made them myself, we had our online shop for selling drawstrings as a starting product and also we worked on getting big clients for whole sale, i used to manage the selling and production part (Getting new B2B clients and finalizing deals).

Freelancer

Dec 2016

Graphic Design and Video editing is my hobby since i was 15, i kept developing my skills since then until i reached a good point that i can produce that to actual work (earning money and make a living) which i used to my startup (MavericksEG) as mentioned.

Retail Manager

Sep 2016 - Sep 2017 (1 year)

I started as a normal Salesman at the age of 18, I got promoted after exactly 3 months since the hiring date to be Sales Team Leader (I made around 1,250,000EGP in revenue during my working period, and then from there to this position (Retail Manager).

Education

Cambridge International Examination (IGCSE)

2003 - 2015 (12 years)

Qualifications

4th Place (2015)

Musclemania Model Egypt

It's an international Physique competition that i won at the age of 18, i competed with people who age around (20-30 Years Old)

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