I solve operational chaos. If your business is growing but feels messy, work is falling through the cracks, or you are tired of repeating the same instructions to your team—I build the systems that fix it. I don't just "do tasks." I am an Engineer and Consultant who designs the logic, the documentation, and the training that allow a business to scale without the stress. What I bring to your project: Operational "Runbooks" & SOPs: I audit your current workflows and turn "tribal knowledge" into clear, step-by-step manuals. I build the infrastructure so your team can work with 100% reliability, even when you aren't watching. Team Training & Onboarding: I use my background in professional instruction (CELTA) to ensure your systems actually stick. I don’t just write the rules; I coach your team and create the training materials to make sure they follow them. Project Governance: Using PMP and ITIL methodologies, I take over the "how" and "when." I set up the tools (Jira, Notion, Asana) and the accountability loops so you can focus on the big picture. Technical Precision: My foundation is in Computer Engineering. I bring a logical, "no-bullshit" approach to every business problem, ensuring that every process I build is efficient, documented, and professional. The Result: You stop being the bottleneck in your own company. You get your time back, your team gets a clear roadmap, and your business gets a professional foundation for growth. Expertise: Workflow Optimization | SOP Documentation | Team Training | Project Management | Business Organizing | Process Automation Direct. Efficient. Results-driven.