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Flag of Tunisia Fouchana, Tunisia
Member since September 5, 2015
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Currently based in Tunisia. Lived in France for 4 years and Canada for 3 years With more than 10 years experience including 4 years as a freelancer, I will be happy to assist you with any remote project related to: articles writing, Copywriting, EN-FR-AR translation, transcription, proofreading, customer service, technical support, customers onboarding, etc ... What I have to offer: -ID verified -Superior verbal and written communication skills French Arabic and English to ensure quality communication and that the job will be done right. -Multitasking and fast learner with experiences in different fields and areas -Quick and fast feedback and recommendations depending on the situation and the needed improvements.
$10 USD/hr
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May 2012 - Aug 2013 (1 year)

Responsible for all sales activities (IT services), Develop and manage on Business Leads, negotiate agreements and Ensure proper follow-up with all prospects to create an exciting customer experience. Engage, manage, and prepare proposals/quotes in order to close new business by chat, email, phone and ticket to provide excellent Pre Sales and After Sales service. Provide continuous feedback to management and the other department (Billing, support, abuse...) to speed up the processes.


Jan 2010 - Apr 2012 (2 years)

Establishment of the structure, hierarchy and startup activity, production monitoring, recruitment, training, supervision, coaching, dispatching of tasks and positions, checking the financial profitability, establish goals and solutions, team recruitment. Lead, organize and control the activities in coaching, training and motivating product sales and education. Follow up for payments and co-ordinate with internal departments to ensure smooth operations


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