I have been a content writer since past more then 6 years and I am apt at providing you plagiarism free work with SEO friendly and unique content and that too within deadline. I have experience with some big brands as a content writer and can work in various forte of the writing.
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Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
The Show Time
Feb 2017 - Present
Research industry-related topics (combining online sources, interviews and studies)
Write clear marketing copy to promote our products/services
Prepare well-structured drafts using Content Management Systems
Proofread and edit blog posts before publication
Submit work to editors for input and approval
Coordinate with marketing and design teams to illustrate articles
Conduct simple keyword research and use SEO guidelines to increase web traffic
Promote content on social media
Times of India
Jun 2018 - Jul 2019 (1 year, 1 month)
Analyze and collect information through various modes such as personal interviews and news briefings to prepare news reports
Monitor daily events locally, nationally and internationally and assist others to gather current events.
Coordinate with news editor and fellow reporters to develop story ideas for report writing.
Maintain relations with all news sources on daily basis to develop story ideas and compile appropriate reports.
Perform research and write international, local and national news.
Sikkim Manipal University, India 2015 - 2017
Bachelor's in Mass Communication/Media Studies
India 2011 - 2014
Emilia Technologies Pvt Ltd
Emilia Technologies Pvt Ltd is a five years old Software Products & Services company based out of Chandigarh and having development center in Mohali. Started in years 2012 with the motto to deliver Lean and Intelligent technology solutions to our Customers, we have been constantly developing World Class Enterprise grade Software Products since inception. At the same time we work with our key clients including some Fortune 500
News Reporter / Content Writer
Times of India
The Times of India is an Indian English-language daily newspaper owned by The Times Group. It is the third-largest newspaper in India by circulation and largest selling English-language daily in the world. according to Audit Bureau of Circulations