We have implemented technology solutions using a variety of IT systems, across a diverse range of industries covering different business processes.
Our focus for the past 15 years has been using CRM Cloud solutions such as Salesforce, Microsoft Dynamics 365, and other opensource CRM to deliver the IT solutions that optimize the business processes of my clients.
A brief summary of our skill set follows:
• Managed multiple projects with hands-on experience in Salesforce, Microsoft Dynamics and other open-source CRM
• Leading the CRM functional and technical team to meet the project objectives
• Fostering strong relationships with clients and business sponsors
• Design CRM Solutions, Configure systems with minimal enhancements
• Promote industry best practices to make business processes more efficient
• Manage business requirements workshops and design sessions
• Help business achieve the desired change management objectives