We have implemented technology solutions using a variety of IT systems, across a diverse range of industries covering different business processes.
Our focus for the past 15 years has been using CRM Cloud solutions such as Salesforce, Microsoft Dynamics 365, and other opensource CRM to deliver the IT solutions that optimize the business processes of my clients.
A brief summary of our skill set follows:
• Managed multiple projects with hands-on experience in Salesforce, Microsoft Dynamics and other open-source CRM
• Leading the CRM functional and technical team to meet the project objectives
• Fostering strong relationships with clients and business sponsors
• Design CRM Solutions, Configure systems with minimal enhancements
• Promote industry best practices to make business processes more efficient
• Manage business requirements workshops and design sessions
• Help business achieve the desired change management objectives
Gruslabs/Devashish are tremendous throughout the project, highly satisifed.
Beginning from requirement understanding they started with the documentation & while development phase their expertise suggestions helped us to get more return on out investment & hence make the entire business process & system very powerful & efficient for business operations. We will definitely recommend to work with them & others too for Microsoft Dynamics CRM related projects.
We had a wonderful experience with Gruslabs & Devashish. They spec'd out and implemented a complicated Salesforce CRM solution for our company. Their team was knowledgeable, professional and took their commitments seriously.
Devashish has been available, responsive and took ownership of Salesforce related developments. He fixed several technical issues for us, and helped us with a few ongoing Salesforce issues.
Great work. Highly recommended and hiring again for another project....
• Understand the Business case and the alignment of project with company objectives
• Facilitate clients with scope determination and strategy development
• Manage Offshore Teams.
• Coach the team members on technical issues.
• Provide detailed analysis on the scope and level of effort estimates for the different releases.
• Working in the CRM space including Business Analysis, Solution designing, Administration, Configuration, development, Implementation with Salesforce, SugarCRM and SuitCRM.
Master of Computer Applications
Rajiv Gandhi Prodyogiki Vishwavidyalaya, India 2002 - 2005