Profile image of Donatoortega
Flag of Mexico San Miguel Allende, Mexico
Member since August, 2010
0 Recommendations


Hotel Manager with more than 15 years of experience. Knowledge in Microsoft Office, Accounting software, Revenue Management, Food and Beverage Management, Quality control systems.
$12 USD/hr
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Recent Reviews

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General Manager

Aug 2013 - Jan 2014 (5 months)

o Reservation. I recommended working with SABRE to set up the book engine in the hotel web site, as well as to manage availability and rates in their system. o Hotel and Restaurant Operation. o Human Resources. Hiring and training personnel in different areas. o Customer relationship. o Sales. Reservation clerk training, to increase the ratio of direct bookings. o Procedures. Procedures written in key areas (employees with client contact)

Operations Manager

Aug 2012 - Apr 2013 (8 months)

Control quality programs Supervising: H (Restaurant Hygiene Best Practices), M (Moderniza, management), CAMBIO (Sustainability program), Tesoros de México (Luxury Properties in Mexico). Hotel and Restaurant Operation.

Adjunct Professor

Sep 2011 - Aug 2012 (11 months)

Teaching subjects related to Hotel Management and tourism technical level and Bachelor level

General Manager

Dec 1994 - Dec 2010 (16 years)

Hotel Operations. Sales. Human Resources. Marketing. Accounting (Managerial reports)



1990 - 1993 (3 years)