Profile image of Emmilene
@Emmilene
Flag of Philippines Sto Tomas, Philippines
Member since August 6, 2019
0 Recommendations

Emmilene

Online Offline
I've been with the BPO industries for almost 15 years. Here are my skills, Data Entry Sales Customer Support Transcription Leads BPO Email Marketing Customer Service Telephone Handling Call Center Internet Research Email Handling
$3 USD/hr
0 reviews
0.0
  • N/AJobs Completed
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Portfolio

Recent Reviews

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Experience

CUSTOMER SERVICE REPRESENTATIVE

Jul 2017 - Aug 2019 (2 years)

HANDLING CREDIT CARD CUSTOMER SERVICE HANDLING PAYMENTS, ACTIVATION, APPLICATION

ICS PHONE SUPPORT (IHG Commission Services)

May 2008 - Jul 2011 (3 years)

• Evaluates and resolves outstanding commission claims and queries from Travel Agents • Responsible for loading, processing, and paying Travel Agent’s commissions in TravelCom and Commission Research. • Investigates and tracks Third Party Internet websites for Violation reporting. • Research, audit, and prepares PowerPoint Presentations for Hotels.

ReservationAgent

Aug 2007 - May 2008 (9 months)

Handle calls from Client requesting rooms and customer service.

1800-MEETING Account Representative

Oct 2005 - Aug 2007 (1 year)

• Update Hotel’s Information( Director of Sales and Hotel Contact Information) • Handle calls from Client requesting 10 rooms and above / Meeting space. • Forward Client’s Request to Hotels • Deal with the Hotel’s Director of Sales for follow up and update with the status of the Client’s Request for Proposal

Education

BSIT

1997 - 2000 (3 years)

Verifications

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