FFAGE2878
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@FFAGE2878
Member since May 7, 2011
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FFAGE2878
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I am an experienced Customer Service Representative and I have been working as an inbound technical support for 4 years.I worked as a Technical Support Representative and was given an opportunity to be Priority in Customer Support where I handled escalated calls especially for specialty devices for networking. I worked for Linksys as a Technical Support Representative and at the same time recieving presales and sales inquiry for such networking [url removed, login to view] provided different trainings that helped me develop my Customer Service and technical skills. Through the years of giving quality Customer Service, I have mastered managing calls from different types of customers. It gives me fulfillment to talk to different people of different culture, accent, language and personalities.I am seeking for an opportunity to work in a dynamic institution so to help me grow more professionally at the same time to be able to give significant contribution to the company.
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Education
AB-2
1996 - 1999 (3 years)Qualifications
PGMA Training for Work Scholarship Certificate (2006)
TESDA JobsI was one of those who passed the Ordinate Test for TESDA's finishing course for CALL CENTER AGENTS last September 2006 until October 2006. Course duration was 100hours..
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