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@HaniHaider
Member since August 9, 2016
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HaniHaider

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Hi there, I have been working in customer support for the past 3 years. I have done data entry, order management, appointment setting, and various other tasks on several projects for different customer support centers. I have learnt how to handle customers over the phone, chat, or email in any given scenario. Skills: - Fast Typing Speed - Adaptability - Persuasion - Quick Learner (You'd be surprised) - Intelligent (I'd like to think so) - Great at technical troubleshooting Qualities: - Reliability - Loyalty - Professionalism (Not that common anymore) - Patience/self control (it is hard to get on my nerves) I am currently searching for a full time job but I am also open to part time offers as well. I am used to working in EST but any timezone will work for me. I am used to handling extensive work load and will take great care of customers through, emails, chats, or phone calls. Schedule a short phone call with me and I assure you that you will be impressed. Thanks, Hani H.
$13 USD/hr
0 reviews
0.0
  • N/AJobs Completed
  • N/AOn Budget
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Portfolio

Recent Reviews

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Experience

Customer Support Representative

Apr 2019

I am currently working as a phone support, email support, and a chat support agent. My tasks change almost everyday on several different projects depending on the work flow and staff availability.

C.E.O/Owner

Jan 2019 - Mar 2019 (2 months)

It was a virtual network of dispatchers, customer support representative, data entry team and telemarketing representatives. But had to be shut down as I did not have enough time with my studies and I could not supervise everyone closely all the time as our projects would be running for more than 15 hours on some days.

Dispatcher/CSR/Data Entry

Jun 2018 - Jan 2019 (7 months)

I worked as a food delivery service dispatcher. My job was to enter some orders in our system that we got through email or over the phone. Place those orders at the restaurants, assign drivers to them and resolve any issues in the delivery process and handle customers.

Supervisor

May 2017 - Dec 2017 (7 months)

I worked as a supervisor for telemarketers. Main task was to train, manage, and help agents in closing sales. It thought me allot about management and handling customers.

Education

Intermediate (12th grade high school diploma)

2014 - 2018 (4 years)

Certifications

  • Numeracy 1
    79%
  • US English Level 1
    77%

Verifications

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