Profile image of IonneLou
@IonneLou
Flag of Philippines Cebu, Philippines
Member since August, 2012
0 Recommendations

IonneLou 

*3-year call center agent for sales both chat and voice *The power of persuasion and ability to reach key audiences as a journalist *Relevant computer skills (Microsoft products, HTML, etc.). *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... *Typing speed 50-60 wpm *Was a virtual assistant for Stonediver and Ecosteps *Appointment setter at LA media * Available anytime, can work for as much as 10 hours a day, 7 days a week.
$3 USD/hr
0 Reviews
0.0
  • N/AJobs Completed
  • N/AOn Budget
  • N/AOn Time
  • N/ARepeat Hire Rate

Recent Reviews

No reviews.

Experience

Volunteer nurse

Dec 2012 - Jul 2013 (7 months)

Responsibilities: Provide patient assessment, Nursing diagnoses, Plan of care and Evaluation. Perform and is well aware of the proper bedside care, labor and delivery, parenteral medication administration and other Nursing Standard Procedures. Perform suctioning, vital signs monitoring, per orem medication administration, intravenous therapy, and has done Documentation and Discharge with home care instructions. Has been exposed to Psychiatric Wards providing care to patients with mental illnesses. Provide

Virtual Assistant/ Recruiter (outbound)

Jun 2012 - Dec 2012 (6 months)

Responsibilities: Answer calls and respond to emails Handle customer inquiries Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into the system and update existing accounts Process ordes, forms and applications Identify and escalate priority issues Route calls to appropriate resource Document all call information according to standard operating procedures Complete ca

Customer Representative (inbound)

Nov 2011 - Feb 2012 (3 months)

Responsibilities: Contact businesses or private individuals by phone Deliver prepared sales scripts to persuade potential customers Describe products and services Respond to questions Identify and overcome objections Take customer through the sales process Obtain customer information and possible leads Maintain customer or potential customer data bases Follow up on initial contacts Complete records of interactions, orders and accounts

Customer Service Representative (Sales Order Fulfillment - inbound)

Sep 2008 - Oct 2011 (3 years)

Responsibilities: Answer calls and respond to emails Handle customer inquiries Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into the system and update existing accounts Process ordes, forms and applications Identify and escalate priority issues Route calls to appropriate resource Document all call information according to standard operating procedures Complete ca

Education

Bachelor of Science in Nursing

2004 - 2008 (4 years)

My Top Skills

  • Photography 0
  • Logo Design 0
  • Data Entry 0
  • Telemarketing 0
  • Photoshop 0
  • Sales 0
  • Testing / QA 0
  • Blog 0
  • Customer Support 0
  • Powerpoint 0
  • Editing 0
  • Freelance 0
  • Education & Tutoring 0
  • Transcription 0
  • Virtual Assistant 0
  • Nutrition 0
  • Anything Goes 0
  • Article Submission 0
  • Poetry 0
  • Videography 0

Browse Similar Freelancers