Profile image of IreneOndac
Member since January 8, 2020
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Strong Interpersonal communication skills. Problem analysis and problem solving. Organizational skills and customer service orientation. Adaptability and ability to work under pressure.
$5 USD/hr
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Customer Service Representative

Aug 2016 - Dec 2019 (3 years)

o Inbound calls for financial account – all credit card concerns o Inbound and Outbound Calls – processing and collecting payments o Point of Contact for the whole team – in charge for all concerns while manager was away.

Business Process Associate

Mar 2014 - Jul 2016 (2 years)

o Responsible for consolidation of monthly travel declaration of clients o Booking of travel insurance both for Individual and Group (Domestic and International) o Providing travel insurance certificates and policies o Claims verification o Point of contact in case of any queries, clarifications and urgent matters (calls included)

Sales / Marketing Staff

Aug 2012 - Feb 2014 (1 year)

o Presentation of products and services to clients o Preparation of samples based on client’s requirements o Preparation of job ticket and process flow to be done in the production o Ensures on time delivery of products


Business Administration Major in Marketing Management

2008 - 2012 (4 years)


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