Working on the Rolls-Royce contract within Hewlett-Packard. My job role undertook second line technical support, which fist line support could not resolve over the phone. This job involved logging into users PC’s remotely and resolving issues they may have. This was mostly Microsoft Products including the various Operating Systems running within the business.

Working on the Rolls-Royce contract within Hewlett-Packard, as a project manager agent. The job entailed purchasing IT components, from PC’s to Printers and high end CNC machines. These would then have to be installed and set up on the Rolls-Royce network, which involved different teams, who would then need to be project managed. This job also involved CID Security tasks, which would entail creating Rolls-Royce user accounts, setting up permissions, and installing software remotely with the use of Active Di

Working on the Rolls-Royce contract within Hewlett-Packard, as a project manager agent. The job entailed purchasing IT components, from PC’s to Printers and high end CNC machines. These would then have to be installed and set up on the Rolls-Royce network, which involved different teams, who would then need to be project managed. This job also involved CID Security tasks, which would entail creating Rolls-Royce user accounts, setting up permissions, and installing software remotely with the use of Active Di