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Member since October, 2009
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Jbm21282

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Name: Joeseph Mosaso Address: San Salvador Banate Iloilo __________________________________________________________________________ PROFILE A dynamic, resourceful and industrious Call Center Agent with excellent communication and customer service skills and a broad range of expertise in administration, data management and office organization gained primarily via exemplary service in a call center. CAREER AND ACHIEVEMENTS TO DATE July 2009 - Present (Call Center Agent) Megaboxed Managed Solutions Responsibilities - Calling costumer and offer promotion and services of the company. - Organizing and managing documents and files. - Consistently provided the highest standards of service. - Calling costumer and offer promotion and services of the compan January 2009 - July 2009 (IT/Call Center Agent) IVCC call Center Responsibilities - Ensuring effective and accurate maintenance of database. - Organizing and managing documents and files. - Entrusted with assisting assessors with important files. - Consistently provided the highest standards of service. - Helped streamline filing system to improve efficiency. - Calling costumer and offer promotion and services of the company. April 2005 - October 2005 (Service Crew) Jollibee Gaisano City(Fast Food) September 2004 - March 2005 (Service Crew) Jollibee SM Jaro(Fast Food) QUALIFICATIONS - Bachelors Degree,Bachelor of Science in Computer Engineering,2008 SKILLS - Excellent office administration skills. - Excellent interpersonal and communication skills. - Excellent customer service skills. - Expert knowledge of regulations such as data protection, etc. - Excellent sales and negotiation skills. - Strong IT skills: Expertise in numerous office packages. - Strong organizational skills and attention to detail. - Natural ability to work both alone or as part of a team. - Strong analytical and problem-solving skills. - Strong multitasking skills.
$20 USD/hr
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