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John-Owen O.

@Johnowenoswald

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Hello, My name is John Oswald. I am a Network Engineer with 5 years of remote support experience.

$15 USD / Hour

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Flag of

Canada (11:06 AM)

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Joined on September 26, 2013

$15 USD / Hour

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I love working with people and their computers to help bridge the gap between technology and the general public. I am looking forward to working in Information Technology through a wide variety of avenues. I am always learning about new technology and developments that enhance our quality of life and bring the world a little closer together.

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Portfolio

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Experience

System Administrator

Aug, 2010 - Feb, 2011

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6 months

Durham Furniture

Aug, 2010 - Feb, 2011

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6 months

-Company System Administrator, Provided full support for the entire network, including building and maintaining servers, installation and rollout of new software, hardware and updates. Constructed new systems, process included hardware, software and setup. I was the primary line of contact for software and hardware providers for all IT related calls within the company. Responsible for all IT related shipping and receiving. Solely responsible for inventory and organization of all hardware and software with

Aug, 2010 - Feb, 2011

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6 months

Technical Support

Jan, 2008 - Jun, 2009

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1 year, 5 months

Metafore IT Solutions

Jan, 2008 - Jun, 2009

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1 year, 5 months

-Worked as technical support for M&M Meat Shops, Stitch It Canada, and Correctional Services Canada. My duties included troubleshooting any hardware and software issues, Remote management of client systems, Technician dispatch and Walkthrough…Etc.

Jan, 2008 - Jun, 2009

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1 year, 5 months

Tier 1 Technical Support

Jul, 2007 - Sep, 2007

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2 months

Execulink

Jul, 2007 - Sep, 2007

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2 months

-Tier 1 (Technical Support Supported technical issues with ISP connection, network support, router support, wireless support, VOIP support cable television support, etc...

Jul, 2007 - Sep, 2007

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2 months

Education

Microsoft Windows 7 VTC Certificate

2010 - 2010

Flag of

Canada

2010 - 2010

Network Engineering

2006 - 2007

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1 year

Flag of

Canada

2006 - 2007

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1 year

Qualifications

A+ Certified Professional

2007

CompTIA

A+Certification # COMP001006027825

2007

Publications

N/A

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N/A

Certifications

Basic Numeracy - Level 1

Basic Numeracy

US English - Level 1

US English

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