Hi, my name is Joshua. I'm a native Chinese speaker with near-native English language skills. I was born and raised in China until graduating from college, where my education of advanced Chinese and intermediate English had been accomplished, then I proceeded to further study in English speaking country Singapore, I was granted bachelor's degree (Second Upper-Class Honor) from National University of Singapore and currently living and working in Singapore, where my English language had been accelerated to advanced level. I am bilingual, fluent in both English and Chinese also with professional education background and related working experience for more than 18 years.
Joshua did a great job. He is professional and delivered on time. Although the subject matter is specialise, he is about to understand the intricacies and translate it to an extent that a layman is able to understand. We will definitely rehire Joshua for future projects.
The seller delivered good quality translations, faster than I thought it would take. Plus, he was patient and didn't hesitate to answer my questions. I look forward to working with him on future projects.
>Receiving translation assignment and background briefing from team supervisor
>Executing sentence by sentence translation by MS Office creation or PDF editing
>Proofreading and polishing translated content with reference of original context
>Converting translated documents into client’s preference and requested format
Customer Service Representative
ACQUIRE NETWORK LIMITED
Feb 2009 - Jan 2013 (3 years, 11 months)
>Familiar company background, investment system and policies as foundation of customer support
>Execute general online Chinese speaking customer support in form of chatting, email and in bound call
>Conduct basic troubleshooting for general customer issues
>Feedback specific technical issues to technical staff on the spot
>Administrate and post latest company announcements in Chinese speaking chat group on Telegram
SEAGATE TECHNOLOGY INTERNATIONAL
Sep 2004 - Feb 2009 (4 years, 5 months)
1) HSA – Head Stack Assembly rework and testing.
2) Engineering – High failure tester offline troubleshooting and stabilization.
3) Production – Maintaining automated work-cell for production.
Degree of Bachelor of Technology
National University of Singapore, Singapore 2008 - 2012
Diploma in Electronic and Telecommunication Engineering