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$20 USD / hour
Flag of SLOVAKIA
bratislava, slovakia
$20 USD / hour
It's currently 4:31 AM here
Joined November 8, 2023
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Katarina V.

@KatarinaVarhalik

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$20 USD / hour
Flag of SLOVAKIA
bratislava, slovakia
$20 USD / hour
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Quality engineer/customer care/data entry

Hello, my name is Katarina and I have 15 years of experiences in automotive business as a Quality engineer working for BMW, PSA, Audi, Daimler, Rolls Royce plants in Germany, Amerika, China, England. For more details please see below: • Analysis of the 0 km, warranty claims via 8D Problem Solving Process, customers BMW, Audi, PSA, Daimler, reporting on them, using customer portals, • Handling with the customers to achieve most effective claim solution (ppm, costs), • Proactive solving of the claims via personal visits at customers, • Sampling with customers, included preparation of the relevant documentation for PAPP, • Monitoring internal quality problems, implementation of preventive actions, support of production in all tasks connected to the quality of production, • Releasing of pre-production – injection tools, • Decision taking in case of NOK parts • Preparation of boarder samples, • Managing of the deviations in the production, • Training of staff regarding of other processes and use of testing equipment, • Supporting of new projects in the development phase, serial phase , • Responsible for relocation of the projects based on the quality requirements, • Handlig with suppliers 8D reports, analysis, corrective actions, • Maintain company quality documentation, such as quality guidelines, quality procedures, visual aids, •Preparation of projects for internal and external audits, •Capability analyse, FMEA, Control plan, Ishikawa, Flow chart 5why, Is/Is not analysis, 5S, IMDS, PDM, SAP, Specific customer requirements. I can helps you also with any administrative job, data entry, preparing presentations, translating - german language.

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Experience

Sales Representative, Customer service, Sales Department

HID Global, UK
Apr 2008 - Jan 2010 (1 year, 9 months)
• Delivery of reliable, professional sales and technical support to the customers from Germany, Switzerland, Austria, Middle and East Europe, • Answering all enquiries by telephone and email, resolving all order issues or problems to appropriate resource, • Closely work with internal departments Supply Chain, Operations, Production, Quality, Technical support, • Cooperation with the Sales teams throughout EMEA, Type of business: Secure identity solutions,

Education

Dipl. Ing.

Technická univerzita vo Zvolene, Slovakia 2000 - 2005
(5 years)

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