Hello, my name is Katarina and I have 15 years of experiences in automotive business as a Quality engineer working for BMW, PSA, Audi, Daimler, Rolls Royce plants in Germany, Amerika, China, England.
For more details please see below:
• Analysis of the 0 km, warranty claims via 8D Problem Solving Process,
customers BMW, Audi, PSA, Daimler, reporting on them, using customer portals,
• Handling with the customers to achieve most effective claim solution (ppm, costs),
• Proactive solving of the claims via personal visits at customers,
• Sampling with customers, included preparation of the relevant documentation for PAPP,
• Monitoring internal quality problems, implementation of preventive actions, support of production in all tasks connected to the quality of production,
• Releasing of pre-production – injection tools,
• Decision taking in case of NOK parts
• Preparation of boarder samples,
• Managing of the deviations in the production,
• Training of staff regarding of other processes and use of testing equipment,
• Supporting of new projects in the development phase, serial phase ,
• Responsible for relocation of the projects based on the quality requirements,
• Handlig with suppliers 8D reports, analysis, corrective actions,
• Maintain company quality documentation, such as quality guidelines, quality procedures, visual aids,
•Preparation of projects for internal and external audits,
•Capability analyse, FMEA, Control plan, Ishikawa, Flow chart 5why, Is/Is not analysis, 5S, IMDS, PDM, SAP, Specific customer requirements.
I can helps you also with any administrative job, data entry, preparing presentations, translating - german language.