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$8 USD / hour
Flag of NIGERIA
lagos, nigeria
$8 USD / hour
It's currently 4:07 PM here
Joined November 12, 2021
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Armstrong O.

@Libertystar

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$8 USD / hour
Flag of NIGERIA
lagos, nigeria
$8 USD / hour
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A Dedicated Freelancer|Customer Service Specialist

Hi, I'm Armstrong Okandeji, I'm a Professional Freelancer and Customer Service Specialist. I'm diligent, Professional in approach to task and Empathetic in resolving Customer Complaint. You can be certain I am going to deliver world-class services for you. Kindly give me a trial today and you will be more than glad. Thank you.
Freelancer Data Entry Clerks Nigeria

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Experience

Offline Sales Manager

Jiji.NG Online Market Place Nigeria Limited
Sep 2021 - Present
•Offline Client Acquisition manager. •Register new clients on Company's App. •Customer Support.

Business Manager

Armstrong Autocraft
Feb 2020 - Present
• Online Automobile Marketing, Sales and Fleet Management. • Tele-sales • Connecting Sellers and buyers of automobile via our social media page on facebook. • Helping Clients Source for verified Cars at affordable prices • Attending to Clients enquiries and requests.

Lot Manager

Cars45 Ltd, Lagos
Nov 2018 - Feb 2020 (1 year, 3 months)
•Ensured end-to-end account management for •Enterprise customers. •Reviewed new and existing customer service contracts to identify and escalate clauses with negative impact on customer support and service delivery. •Pro-active analyzed all support systems (charging, billing, etc.) •Liaise with support teams in various locations in order to resolve any customer identified issue. •Spearheaded customer referral program, increasing customer base by 15% in less than 6 months.

Education

B.Sc. Computer Science

University of Port Harcourt, Nigeria 2004 - 2009
(5 years)

Qualifications

Certificate of Completion, Conflict Analysis

United States Institute of Peace
2011
Analysing the conflicts from across the word and the lessons learnt with aim to prevent feature conflict. Also emphase the need for dialogue by parties with the aim to prevent an all out war between parties.

HSE 1, 2 &3

World Safety organization
2015
Health, Safety and Environment safety officer. Prevent work place accident and hazards. Ensure Best Safety practices are observed at work place always.

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Data Entry Customer Support Transcription Virtual Assistant Video Upload

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