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Flag of Ghana Accra, Ghana
Member since July, 2013
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A Confident and Sincere Hardworking gentleman,Equally effective as a team member and an individual who over the past three years have exhibited the act of customer services,Identifying, diagnosing, and resolving Level One problems,front line issues over phone,Multitasking and Time management Am looking forward to hearing from you soon.
$6 USD/hr
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  • N/AJobs Completed
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Call Center Rep

Oct 2011 - May 2012 (7 months)

(INBOUND & OUTBOUND) ● Billing Support ● Inquiry Services ● Technical Support/Help Desk ● Resolve frontline issues over phone ● Multitasking/Time management ● Upselling and Telemarketing

Head of Support

Jan 2011

● End User support for PCs, mobile phones, printers, tablet PCs, GPS units, and other devices for users. ● Create and manage user and computer accounts (Active Directory) ● Prepare new and replacement computers ● Weekly backup of project information. ● Assist in data center operations ● Setting up video conferencing and presentation equipment

MIS Technician

Jun 2009 - Oct 2010 (1 year)

● Identifies, diagnoses, and resolves Level One problems for users of the mainframe. ● Provides one on one end user problem resolution over the phone for District approved Personal Computer (PC) software. ● Diagnoses and resolves end user network or local printer problems, PC hardware problems and mainframe.


HND Electrical Electronic Eng.

2003 - 2006 (3 years)


High National Diploma(Accra Polytechnic) (2006)


A certificate issued on completion of a three year programmed in the area of Electrical Electronic Engineering at the polytechnic level


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