The tourism industry has prepared me to excel in the service industry. I am capable of communicating clearly and effectively while paying attention to detail. I have always had a positive attitude towards my job, and I take pride in my work. I empathize with my clients and am very patient. I find it easy to follow procedures and rules because it is the key to success. Above all, I enjoy helping others, and I am very comfortable on the phone. I am just starting on this platform, but I have well over six years in the service industry and three years of call center experience.