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@Menna250
Flag of Egypt Cairo, Egypt
Member since February 16, 2012
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menna25

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## BIO Name: Menna Talaat Date of birth: 25/3/1992 Marital status: single studied communication electrical engineering languages:excellent knowledge of Arabic and English and fair knowledge at German Work experience: 3 years as a contact center team leader for an international communication company. ## Area of Expertise Microsoft office,VHDL ,PCB by ares Windows
$6 USD/hr
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Experience

Operational team leader

Jan 2014

Auditing operations throughout the team members and the quality of their transaction. Handling client communications handling upper management communications

Education

Bachelor degree of communication engineering

2008 - 2013 (5 years)

Certifications

COPC (2015)

COPC auditing

A Performance Management Framework for Operations that Support the Customer Experience

Certifications

  • Numeracy 1
    96%
  • US English Level 1
    93%

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