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- N/AJobs Completed
- N/AOn Budget
- N/AOn Time
- N/ARepeat Hire Rate
Live Chat Operator/ Social Media ManagerDec 2017 - Jun 2019 (1 year)
Taking care of direct messages through the live chat, answer emails and process refunds to mention a few.
Email HandlingNov 2016 - Jul 2017 (8 months)
Handling refunds and responding to general inquiries via email.
Community ManagerMay 2014 - Aug 2016 (2 years)
my responsibilities also included handling customer service in social media, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and posting articles to attract new clients.