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@MiguelOliveiras
Member since December 4, 2019
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MiguelOliveiras

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I'm bilingual in Portuguese and English with perfect writing and comprehension skills, my biggest strengths include: fast typing, customer support, email handling and as a live chat operator. I've worked for multiple companies throughout my adulthood in which I learned just how important it really is to stay humble and always willing to learn every single day, treating people with respect and care meanwhile representing a company that gives me the opportunity to take advantage of my skill set.
$8 USD/hr
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Experience

Live Chat Operator/ Social Media Manager

Dec 2017 - Jun 2019 (1 year)

Taking care of direct messages through the live chat, answer emails and process refunds to mention a few.

Email Handling

Nov 2016 - Jul 2017 (8 months)

Handling refunds and responding to general inquiries via email.

Community Manager

May 2014 - Aug 2016 (2 years)

my responsibilities also included handling customer service in social media, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and posting articles to attract new clients.

Education

Architecture

2015 - 2019 (4 years)

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