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Citizenship Immigration Officer (Naturalization)Jan 2002 - Aug 2007 (5 years)
I started with simple data entry work involving the documents sent by customers. Over time I was assigned more complex duties and in the end I made decisions about granting the Dutch Nationality, and the administration thereof. In practice this meant writing letters, maintaining files and being part of the telephone customer service line.
Administration Assistant/Data EntryJan 2000 - Jan 2002 (2 years)
The main tasks were data entry related. All the mail that was received had to be entered into the databases and standardized correspondence had to be generated if the received documents were incomplete. Unive worked with personal targets, which I always achieved, to control production and quality.