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Active Directory, Exchange, VMware Support Engineerarticle
Senior Infrastructure Management AnalystAug 2010
Remote IT infrastructure Support, Install/Configure Windows/ESX/ESXi Servers remotely, install and configure Virtual Centre Servers, Install and configure storage and VM's, Install and configure HA, DRS and DPM, supported various data centres across globe, install and configure Windows Servers remotely using advanced technology using Cisco UCS.
IT AnalystSep 2007 - Jul 2010 (2 years)
Worked as IT Analyst in Tata Consultancy Services, provided remote IT Support, worked on Windows server administration, 2003 & 2008 Server, provided support for VMware infrastructure.
Senior Customer Support EngineerDec 2005 - Aug 2007 (1 year)
Windows Server 2000 & 2003 Support, Cluster Support, install Servers and Desktop at customer places includes corporates and Govt. sector, provided technical support over telephone, worked with various vendors HP, DELL, IBM, Microsoft and VMware for product related updates and Hardware related products...
Customer EngineerFeb 2003 - Jul 2005 (2 years)
Server Support Engineer, supported Windows NT 4.0 and Windows 2000 servers with DNS, DHCP and AD, install and configure servers remotely using advanced tools like ILO and RSA.
Computer Science and Engineering1997 - 2000 (3 years)
PUC1995 - 1997 (2 years)
S.S.L.C1994 - 1995 (1 year)
ITIL v2 (2008)EXIN
IT Service Management foundation course for IT Professionals.
ITIL v3.0 (2010)EXIN
ITIL v3.0 is foundation couse for IT Service Management and ITIL process.
Custom Scripts for Windows Core and ESXi
Written few scripts to automate system administration and installations easier, tested in production servers works fine, need to modify as per the requirements from the client.