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Lynne G.

@OfficeWings

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Freelance Virtual Assistant and Office Solutions Expert

$12 USD / Hour

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South Africa (7:09 AM)

Joined on June 4, 2012

$12 USD / Hour

Office Wings is managed and run by a highly experienced VA whose team work to the highest of standards. We provide quality results within any deadlines you specify. Our resources and skills are varied, so no project is too big or too small.

Verifications

Portfolio

Portfolio

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Experience

Various

Jan, 2010 - Present

16 years, 6 months

Freelance Admin / PA and Office Management Work - Part Time

Sep, 2010 - Present

15 years, 10 months

CHI PLC Ltd / Learning Age Solutions Ltd / Mind Click Ltd and other small clients (International) o Managing, updating and training employees on the online database o Compiling Excel spreadsheets to manage monthly reconciliations, staff and client contacts, outstanding invoices, general data collaboration...etc o Creating 'Procedure' and 'How To' documents on MS Word to document and record instructions on every day processes o Attending conference calls and typing up meeting m

Freelance and Temporary Work as well as Travelling

Jan, 2010 - Aug, 2010

7 months

Carried out temporary Administration and PA work through a freelance website called www.elance.com completing tasks such as some of those mentioned below: o Managed a writing agency ensuring that all projects were allocated to writers who matched the skills required for the writing jobs coming in from clients. Ensured all work was carried out on time and to specification. Liaised with clients and writers o Designed a complicated Excel spread sheet for an overseas client looking to keep track of his cons

Jan, 2010 - Present

16 years, 6 months

Operations Administrator

Aug, 2010 - Sep, 2010

1 month

The Mortgage Works (Part of Nationwide Building Society) - UK

Aug, 2010 - Sep, 2010

1 month

Temporary Freelance Position with Offers to go Permanent o Worked as part of the Data Capture Team ensuring that all mortgage application information was accurately inputted onto the in- house system o Prepared applications for internal scanning once they had been approved and dealt with o Took valuation payments for applications using a PDQ machine o Ensured that all applications were accurately filed once they had been entered onto the system so that the underwriters could easily find them and carr

Aug, 2010 - Sep, 2010

1 month

Office Manager/PA to Director

Jul, 2008 - Dec, 2009

1 year, 5 months

Elliot Marsh Ltd (Altrincham, UK)

Jul, 2008 - Dec, 2009

1 year, 5 months

o Answered and directed all incoming calls appropriately as well as dealt with incoming and outgoing post o Meeting and greeting all clients and candidates o Ensured all kitchen, stationary and water supplies were stocked up and that all office equipment was in working order. o Formatted and retyped CV's to ensure they were within company standards and complied with the look and feel of the company. o Input new candidate and client details into the database and ensured it was updated at all times\

Jul, 2008 - Dec, 2009

1 year, 5 months

Education

6 X Matric Qualifications - A Level (equivelant)

1998 - 2001

3 years

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South Africa

1998 - 2001

3 years

Qualifications

Professional Telephone Skills

2008

Business Support Solutions

Completed a full day's extensive training on dealing with clients and other people over the phone. This course was to ensure that when new potential clients phone in, that the company made the best first impression to obtain their business.

2008

Communication Skills

2008

Business Support Solutions

Completed a full day's extensive training on communicating effectively with staff, colleagues and clients.

2008

Publications

Why You Don't Need to Worry About The Risks of Outsourcing

Outsource Resource Magazine by Maxiom

An editor of Outsource Resource Magazine found an article I had written on Ezine Articles and requested my permission to publish it. A sample of this can be found in my portfolio.

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